Mercedes-Benz of Milwaukee North

Purchase of a vehicle My second car I have purchased from Mike Bakenshteyn. Very honest and trustworthy. Purchased a 2012 Golf new from Mike and when it was time to buy a My second car I have purchased from Mike Bakenshteyn. Very honest and trustworthy. Purchased a 2012 Golf new from Mike and when it was time to buy a new car we settled on VW and Mike B did not disappoint us when we purchased the 2016 Jetta More

Not afraid to make a deal I was pleased with my experience at Umansky as the salesman I was working with made the sale vey personal. He wasn't afraid to make a lower priced dea I was pleased with my experience at Umansky as the salesman I was working with made the sale vey personal. He wasn't afraid to make a lower priced deal to get the sale and that of course is exciting as the buyer. He happened to be from overseas and made me coffee from his home country as well as when the sale was final gave me chocolate as a thank you. He didn't come to work on a daily business to be cut throat you could tell he was good at his job. Since the purchase he has followed up twice on the cars performance. More

Excellent Service My service rep Ken went above and beyond to make my experience at Umansky pleasant while my VW was getting serviced. I was able to keep my loaner whil My service rep Ken went above and beyond to make my experience at Umansky pleasant while my VW was getting serviced. I was able to keep my loaner while they ordered a part for my car and Ken kept me up to date on the service progress. I am very impressed with the new ownership. More

Eliud was amazing with his attention to detail and above Eliud and his manager made us feel like at home and that is a lot. we left knowing we can count on them and trust them. The greatness of the service w Eliud and his manager made us feel like at home and that is a lot. we left knowing we can count on them and trust them. The greatness of the service was something I will sell every time someone asks me of them or from where I bought my car. My family knows Eliud from a while back since he sold them their first car coming to the state of Wisconsin and they were so thankful of his service and attention that when me and wife said we are getting a new car they said you have to go to Eliud! And that how it happened. One thing that I really liked is how his manager Brian Hansen backed him up and everything of our process, that says a lot of the business. Overall Best experience I have had at a Dealership. More

Great experience! The staff at Umansky is wonderful. Everyone is super helpful and want you to have the best experience possible. Service was performed quickly and done The staff at Umansky is wonderful. Everyone is super helpful and want you to have the best experience possible. Service was performed quickly and done well! More

Great service and sales people and great customer service I have purchased 3 vehicles through this dealership with great sales and service every time. When the dealer ownership changed recently, I was wonderi I have purchased 3 vehicles through this dealership with great sales and service every time. When the dealer ownership changed recently, I was wondering if this would continue. It has not only continued, but it is actually better than before. I have had 3 small service issues which Todd Dekker has handled quickly and in a very professional manor. He even offered a repair at cost due to some warranty issues (above and beyond my expectations). Just when I thought that was exceeding my expectations, I had the pleasure of talking to the Sales Manager Young Lee who decided that the full cost should be refunded. I was completely shocked - no questions asked - no hesitation - he just said he was mailing me the refund check. I have never been treated that way by a sales manager or service professional (we have owned 14 or 15 new cars and several used cars). Mr. Lee even gave me his cell phone number if I ever needed anything!!! I have never seen anything like this. And it all started a few years ago with Josette Ott who sold us our first car and then the next 2. Josette was actually the one who introduced me to Young Lee when he first started there and he remembered me when I talked to him on the phone. Josette also introduced me to all of the service people (including Todd) when we bought our first car. The customer service at this dealership is above and beyond any company (auto and non-auto) that I have ever dealt with. I am a customer for life. More

Above and Beyond I was not even a little in the market for a new car when a catastrophic engine failure forced me into Umansky"s service department. Unfortunately, th I was not even a little in the market for a new car when a catastrophic engine failure forced me into Umansky"s service department. Unfortunately, the nature of the issue bewildered even them. After several difficult conversations, they resolved the situation with grace, caring, sincerity and generosity. I cannot say enough good about them. They truly made the best of an unfortunate situation. Having been long term customers of Concourse, my husband and I are extremely impressed with the new Umansky Motor Cars. More

Highly recommended! I had a great experience at Umanski Motor Cars. I was turning in a VW bug purchased at this dealership under former owners and was happy to be able to I had a great experience at Umanski Motor Cars. I was turning in a VW bug purchased at this dealership under former owners and was happy to be able to return there to buy my next car. The salesman, Mike, went above and beyond and made sure I got the best deal out there. I look forward to doing futur business with them! More

Customer service was exceptional The service consultant went above and beyond to make sure my vehicle was running correctly and that I was satisfied. The service consultant went above and beyond to make sure my vehicle was running correctly and that I was satisfied. More

Amazing service... The car sales team is so attentive ! The car salesman (with his obvious wealth of knowledge and experience) always makes recommendations that are key to my comfort and enjoyment of the ve The car salesman (with his obvious wealth of knowledge and experience) always makes recommendations that are key to my comfort and enjoyment of the vehicle in view.Tom Scott,not only assist my choice in selection of transportation that is appropriate for my life style .. I can be assured that he uses the highest degree of integrity,dignity and honor when it comes to his preparations and dealings with me and all of his clients. Truly a blessing to my life! Apostle Abernathy More