Mercedes-Benz of Milwaukee North

Repeat customer Recently I traded a VW Beetle for a VW Tiguan. My experience was absolutely painless, from the moment I stepped in the dealership to the time I drove Recently I traded a VW Beetle for a VW Tiguan. My experience was absolutely painless, from the moment I stepped in the dealership to the time I drove off the lot. This was due largely in part to my salesman, Mike Bekenshhteyn. As he always has (my entire family has bought cars from Mike), Mike went the extra mile to ensure that I found the car that was right for me. Mike brings the human experience to a car sale by connecting with his customers and letting them know he is there to help them with their cars in all stages of the car buying and ownership process. In addition, the entire staff of Umansky was helpful- from Chris in the finance department, who helped me with my loan to the General Manager who welcomed me to the dealership at the start of my search. I highly recommend Umansky! More

Josette is an exceptional sales professional Excellent Overall Experience Ms. Josette Ott is an accomplished professional. She has been providing me information since I first visited the deale Excellent Overall Experience Ms. Josette Ott is an accomplished professional. She has been providing me information since I first visited the dealership and expressed interest in purchasing a Mercedes vehicle. She guided me through several test drives and provided me with as much information and options to choose from that I can ever imagine. On some o our visits, I came with my kids and she treated them with the same level of respect as she gave me. One of my son's said that "she is very nice I think that we should buy the car from her". I have been on this car hunt for over a year, I have visited over a dozen dealerships but the level of professionalism at Mercedes-Benz of Milwaukee North is next to none. Ms. Ott also introduced me to the Management and they were all terrific. I am very happy with my car and will ensure that all my friends will hear about my experience. Thank you Mercedes-Benz of Milwaukee North and thank you a billion Josette for your extraordinary kindness, patience and professionalism. More

Great service experience!! I always enjoy a wonderful service experience at this dealership. I drive an hour to get there and my service advisor Todd Dekker always expedites the I always enjoy a wonderful service experience at this dealership. I drive an hour to get there and my service advisor Todd Dekker always expedites the service of my vehicle to accommodate the distance I travel to get there. He has either placed two service technicians on my vehicle to expedite the service or at least let them know that I am waiting on the vehicle. I would high recommend the Umansky Motors Service department and my service advisor Todd Dekker to anyone who also has a Mercedes-Benz vehicle, as they always keep mine in tip top running condition, and my service experience quick and enjoyable! More

Good Sales Personnel but poor leadership management I was in the market to purchase my 3rd Mercedes and decided to look outside my residents area because I was looking for a very specific ML350 and Uman I was in the market to purchase my 3rd Mercedes and decided to look outside my residents area because I was looking for a very specific ML350 and Umansky was one of the only dealers in the midwest who had what I wanted. The photos showed everything I wanted so decide to make contact with the dealership and Eliud followed-up with all the questions I had and put a deposit on the vehicle the next day and flew out the following week to take delivery. I find out the certified vehicle past inspections but the vehicle was not clean upon my arrival and tires were not the greatest shape. Driving 300 plus miles back home, I knew the vehicle did not feel right and ML350 hydroplaned during a heavy rain storm in Indianapolis. mBrace advised me to take it to my local MB dealer for further inspected and to find out, the brakes were unsafe front and rear since it was close to being metal on metal and tires just barely past inspection. I feel that the inspection was just pencil whipped and the MB technician did not take the time to do the inspection properly. Umansky did rectify the issue but in a very unprofessional manner and blew me off since they know that I will not be returning the dealership. Post purchase, the used car manager was very disrespectful in the way how this transaction went and the finance manager was angered that I did not purchase any extended warranty and protection plan. To figure, it is in the customer best interest in what they want, not what you want. I am not sorry Chris you did not make your extra commission on the warranty. I will take my warranty purchase business elsewhere instead being pushed around. Personally I make numerous purchases in and out of state purchase and have not dealt with a dealership whom acted in this type of behavior manner. More

Love My New Car My experience with Umansky was overall outstanding. My salesperson was thorough, patient, and very knowledgeable. The finance department was quick an My experience with Umansky was overall outstanding. My salesperson was thorough, patient, and very knowledgeable. The finance department was quick and efficient. I bought a wonderful car that "I Love" More

Fast, friendly, and professional. Nit use to seeing a Dodge at a Mercedes dealership but thank God it was there cause it was what I was looking for. I also got the service that you wou Nit use to seeing a Dodge at a Mercedes dealership but thank God it was there cause it was what I was looking for. I also got the service that you would excepted at a Mercedes dealership. My sales guy Ben was cool, i would recommend him if you were to ever do business here. More

Excellent experience I have just finished my deal for a new VW Passat with Mike Bekenshteyn. He did a great job working with me and making sure that I was very happy and I have just finished my deal for a new VW Passat with Mike Bekenshteyn. He did a great job working with me and making sure that I was very happy and satisfied. More

Great salesman Ben did a great job working with me on my timeline, wants and needs. I'll be back for sure to work with him again in the future Ben did a great job working with me on my timeline, wants and needs. I'll be back for sure to work with him again in the future More

Great experience, friendly, professional, informative. From the moment I stepped into the dealership I was treated with courtesy and respect. Very important to a woman alone. Mike Bekenshteyn was friendly From the moment I stepped into the dealership I was treated with courtesy and respect. Very important to a woman alone. Mike Bekenshteyn was friendly, professional, knowledgeable and very informative. My comfort and understanding of the experience were of utmost importance to Mike Bekenshteyn, Chris Palmisano and Mario Sanfilippo. I couldn't be more pleased with my new car experience. More

We bought a 2014 CLS550 from umansky motors in Milwaukee on Silver Springs Drive it was an excellent experience everyone there was very knowledgeable about all the vehicles from umansky motors in Milwaukee on Silver Springs Drive it was an excellent experience everyone there was very knowledgeable about all the vehicles they were selling and very professional in the future that is where we will go to purchase our vehicles from now on thanks to everyone again for a pleasurable experience and trip More