Mercedes-Benz of Milwaukee North

Timely, good service. As it is my wife's car; she is the one that actually brings the vehicle in for service. She always feels comfortable in doing so... She feels well inf As it is my wife's car; she is the one that actually brings the vehicle in for service. She always feels comfortable in doing so... She feels well informed about the work being done. However, we didn't get the multi-point inspection form or the or the maintenance service sheet for the B-4 service this time. "O" did a really good job also the wash... thanks.. More

First time buying a luxury car. I was impressed by everything from the first email inquiry to the purchase of my car. I will definitely recommend to all my friends everything from the first email inquiry to the purchase of my car. I will definitely recommend to all my friends More

Todd was outstanding.... demonstrated remarkable customer service. and assisted To resolve my appointment issue. I would strongly recommend this car dealership to my family and friends. service. and assisted To resolve my appointment issue. I would strongly recommend this car dealership to my family and friends. More

Todd at Umansky did a great job and went above and beyond my repair request to find all issues and fix them. Extremely satisfied and happy to have the vehicle back. my repair request to find all issues and fix them. Extremely satisfied and happy to have the vehicle back. More

Service is always awesome and I still say Steve Putterman is THE best service tech I’ve ever met!! The car cleanliness inside and out was NOT what I was expecting. is THE best service tech I’ve ever met!! The car cleanliness inside and out was NOT what I was expecting. More

Great customer service, friendly staff that will assure that all maintenance needed will be taken care of, you will always get what you have paid for.... thank you that all maintenance needed will be taken care of, you will always get what you have paid for.... thank you More

Excellent Dealer and customer server was very good Drove 100 miles from Chicago to purchase the Mercedes Benx GLS 450, got a good deal. Jim was very good following before and after sales with me. Hunte Drove 100 miles from Chicago to purchase the Mercedes Benx GLS 450, got a good deal. Jim was very good following before and after sales with me. Hunter was the guy with full knowledge of the Car and its options and Anthony Foster was the finance guy, he was very good talking to me and knowing more about me and my religion. Very impressed to talk to Anthony. Will recommend this dealer *****, Mohammed Shareef, Chicago, IL More

Sold Car with Issues, Told Won't Fix I purchased a 2010 Toyota Highlander on Saturday, August 24th. While driving the newly purchased car home from the dealership with the car the tire li I purchased a 2010 Toyota Highlander on Saturday, August 24th. While driving the newly purchased car home from the dealership with the car the tire light came on. I called the salesman immediately and he told me to try putting air in the tires. I did, and the light did not turn off. After trying his solution, I called him again and he tried to talk me into just ignoring the light, telling me it “really wasn’t a big deal.” I told him I would bring the car in the next Monday morning (2 days later) so their shop could look at the car and fix the issue. I spoke to a mechanic friend who advised the tire sensor probably needed to be replaced so I brought the car back on Monday to have it checked out by the dealership. When I arrived with the car I was given more of a run around! The salesman spoke to the sales manager and reported back to me that they wouldn’t fix the car if it was a “big problem”, instead of fixing it they would just buy it back. I said I thought it was a sensor that needed to be replaced and was told that they would have to replace all four sensors and that is something they wouldn’t do. I also mentioned to the salesman that the back windshield wiper didn’t work, but that was lost in the shuffle about the tire sensors. After waiting I finally was advised they couldn’t look at the car right now and they would set me up with a loaner. This was disappointing and annoying because the salesman knew I was coming back on Monday to have the car looked at. After being told they couldn’t AND wouldn’t fix anything anyways, I left. Low and behold, the next time it rained the rear windshield wiper didn’t work correctly and after about 3 full swipes it completely stopped working. It is now stuck in the middle of my back window. Finally, the advertisement for my vehicle said it had built-in navigation which it does not (it can connect to Bluetooth, so I can hear my navigation, but I do not consider that as having a navigation system.) Overall I was EXTREMELY DISAPPOINTED in the purchase. Although the salesman was friendly, I feel that this car was sold to me with issues that they should and could have fixed. I would advise anyone looking to purchase a vehicle to go elsewhere. More

Great Service Agent I have been a customer of Mercedes Benz for a long time. Steve Putterman is quite an asset to your service department. Thanks Steve for your professio I have been a customer of Mercedes Benz for a long time. Steve Putterman is quite an asset to your service department. Thanks Steve for your professionalism. More

Technicians made sure my vehicle was repaired properly. They provided accurate information for insurance to pay for the proper repairs. They went above and beyond paying attention to every detail. They provided accurate information for insurance to pay for the proper repairs. They went above and beyond paying attention to every detail. More