Mercedes Benz of Milwaukee North

Renewed our faith in the car buying experience. As a couple we have always dreaded going to buy a new car. Our experience with Steve at Umansky was different. We new what we wanted and he made sur As a couple we have always dreaded going to buy a new car. Our experience with Steve at Umansky was different. We new what we wanted and he made sure we got it. They were fair and upfront and honest. He even came in on his day off when the car arrived to make sure we were taken care of. He spent plenty of time making sure we new the ins and outs of the new car before we left. We look forward to our next Umansky experience! More

Awesome experience From start to finish, my experience was painless. The sales agent listened to my concerns and addressed my needs. I'm very satisfied with the entire p From start to finish, my experience was painless. The sales agent listened to my concerns and addressed my needs. I'm very satisfied with the entire process. More

Sales and Customer Service at it's Finest I placed a Saturday afternoon phone call into the dealership and I was directed to Mario Sanfilippo . I was calling about a specific vehicle on the lo I placed a Saturday afternoon phone call into the dealership and I was directed to Mario Sanfilippo . I was calling about a specific vehicle on the lot and Mario knew every detail about it, he didn't even have to pause to research which one I was referring to so I knew he knew his product and the dealership inventory. That impressed me, but what got me to commit to drive 30 plus miles and not seek out a similar vehicle at a different dealership was how he gave me the impression that he wasn't desperate for a sale and there was no pressure. About two minutes after the phone call I got a personalized text from Mario which directed me to a short video that he made about the car in greater detail and I was addressed in it by name . That made me change my Saturday plans to make a trip to Umansky Motors. He reached out and had me on the line. It's all about the details and the personal effect I was shown by Mario and that's why I'll buy my next car from him. I've purchased many cars, new and used and Umansky Motors far surpasses the competition in customer service and care. More

Great experience I live in California and purchased a used Car, without actually seeing it in person. Mario spent hours with me in the phone, going over the condition I live in California and purchased a used Car, without actually seeing it in person. Mario spent hours with me in the phone, going over the condition of the vehicle. He even sent me three different videos showing the condition and any defect he could see. I felt comfortable purchasing the car based on his assessment. The car arrived just as it was portrayed. He obviously represents the dealership but there is no doubt he cares for the customers. He is the face of the dealership from my prospective. I assume a similar culture throughout the dealership. I would definitely recommend them. More

Dedicated personal assistance Working with Mario, I felt like I was car shopping with a trusted friend! I appreciate the transparent conversation and the down-to-earth approach. I' Working with Mario, I felt like I was car shopping with a trusted friend! I appreciate the transparent conversation and the down-to-earth approach. I'm confident I got the best deal - but I'm 100% sure I made a new friend. More

New Car Purchase Great service! They found exactly what I wanted and I am very happy! I would recommend Steve at Unmansky to anyone. Thank you so much. Great service! They found exactly what I wanted and I am very happy! I would recommend Steve at Unmansky to anyone. Thank you so much. More

nice passat experience Great customer service. We worked with Mike for the second time and he provided great personalized service. Kyle in finance had a great personality Great customer service. We worked with Mike for the second time and he provided great personalized service. Kyle in finance had a great personality and was knowledgeable. He made the process easy. Overall extremely satisfied. Explanation of everything on the new car was flawless. More

Umansky Car Purchase Eliud and Chris made the purchasing of my pre-owned C300 a very pleasant experience. Eliud started by showing me the car I called about, sent me Eliud and Chris made the purchasing of my pre-owned C300 a very pleasant experience. Eliud started by showing me the car I called about, sent me on a test drive, and then made sure it was one I would truly be happy with. He had no interest in selling me a car I did not like. Eliud was patient with me and answered my long list of questions. He made sure I had a good understanding of the many features offered by that model. Once the purchase was made, he gave me a quick tutorial on the car's main functions. Chris was very thorough with the paperwork. He takes his job seriously and explained every step of the purchasing process. This made me feel very comfortable. Happy customer. More

Terrific Experience My experience at Umansky was great from start to finish. Mike made my experience seamless. He is very knowledgeable about VW and I learned even more t My experience at Umansky was great from start to finish. Mike made my experience seamless. He is very knowledgeable about VW and I learned even more than I knew before. ( I have owned other VW's over the years). Everyone was very pleasant and professional. A very good experience! More

Absolutely Flawless Experience From the start, working with Umansky was an incredible experience. Eliud is by FAR the best salesman I have ever worked with. He negotiated a very fai From the start, working with Umansky was an incredible experience. Eliud is by FAR the best salesman I have ever worked with. He negotiated a very fair price, allowed me to put a deposit down on the car multiple days in advance, and even offered to pay for my gas if I wasn't satisfied after driving 2.5 hours to the dealership. He was not pushy at all. He clearly went the extra mile to make sure I was satisfied, and it was a huge reason why I decided to buy. The entire dealership is well maintained and clearly with customer service in mind. I never felt pressured, all of my questions were answered in a polite and respectful manner, and all concerns I had with the car were handled flawlessly. The car was preowned, Tom offered to allow me to drive to another mechanic and pay for anything that the VW techs had missed. I can't say enough how impressed and happy I was with this entire experience. If you're reading this, definitely give Umansky's a call, you will not be disappointed. Best dealership I have ever worked with, hands down. More