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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
811 Reviews

811 Reviews of Mercedes-Benz of Midlothian - Service Center

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January 21, 2016

part replacement and software update EXCELLENT service experience, always. The friendliness of the employees is the reason for driving from North of the river all the way over to Midloth More

by alice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian/ service writer
January 19, 2016

State Inspection, check of coolant reservoir. I always appreciate the courtesy and professionalism of Brian Parker. His personal interest in the service I need and his explanation of what service More

by jcbd14me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
January 17, 2016

1 ST CLASS SERVICE STAFF ARE VERY PROFESSIONAL. BRAIN PARKER IS GREAT TO WORK WITH. HE TOOK CARE OF OUR PROBLEM AND GOT US BACK ON THE ROAD. More

by gbglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PARKER
January 15, 2016

Dead battery They started it asap and took dealership and I picked t up within couple hours. Great job! Wonderful people to work withi in an emergency" price for More

by car guy.rita48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
January 13, 2016

A grateful experience 1st class service! the people at MB Midlothian turned a bad day of being broke down on I95 on New Years Eve, into a good day with "TRULY EXCEPTIONAL S More

by rick123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hagler
January 06, 2016

Service department and staff especially Ryan are very courteous, professional, and explain in-depth about the issues. pricing is fair and appreciate discoun More

by victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 24, 2015

Pleased Very pleased with the service I received from everyone. Courtesy and very friendly.Always listened and responded to my request. Pays very close attent More

by Peb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian parker
December 23, 2015

Professional and personable Brian Parker (service advisor) is in a league of his own. His attention to detail along with his personable manner make him a real asset to this deal More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
December 23, 2015

Service This dealership continues to impress me. After being unsatisfied at other dealerships, MB of Midlothian has set the customer service bar high and the More

by MB74_C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
December 17, 2015

Very pleased Love the dealership. Everyone I have been in contact with is very friendly and informative. This was my second time to the dealership and being a wo More

by mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
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