Mercedes-Benz of Midlothian - Service Center

Car buying/service. Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased w Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased with the service and car buying process. More

My car’s ..what I call her annual physical As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other ma As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other makes of car, I felt intimidated when I took my car in for service, especially when I owned a Cadillac. But ever since I’ve owned or leased a Mercedes, l feel totally at home. CH Midlothian, Virginia More

Cindy The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. More

Great personnel All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum q All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum quite annoying and feel I should be able to express myself in as many OR as few words as I see fit. This needs to be changed or I will no longer participate in these evaluations. More

Great experience with this delearship Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this d Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this dealership for both purchasing and servicing your vehicle. More

Always great service! Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take my car anywhere else! More

malik Good people, good place to take your vehicle, good customer service skills and really fast workers. I really said thank you so much and my highly reco Good people, good place to take your vehicle, good customer service skills and really fast workers. I really said thank you so much and my highly recommendation More

Prompt and professional Always helpful and want to please. Brian takes every opportunity to go above and beyond . Follow up concerns are addressed quickly and thoroughly . I Always helpful and want to please. Brian takes every opportunity to go above and beyond . Follow up concerns are addressed quickly and thoroughly . I appreciate how they regard their customers More

Knowledge of the sprinter Mercedes was late in coming in to the sprinter but this dealer has caught up with the knowledge and service that many other companies have had for yea Mercedes was late in coming in to the sprinter but this dealer has caught up with the knowledge and service that many other companies have had for years in the sprinter. More

Excellent Quality from Sales to Service Very happy to have experienced the same high quality service with Joshua Garrett on my first required vehicle service as I did in the Sales Process wi Very happy to have experienced the same high quality service with Joshua Garrett on my first required vehicle service as I did in the Sales Process with Michael Collins. I have a dealership much closer to my house but choose to deal with Mercedes Benz of Midlithian. More