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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
812 Reviews

812 Reviews of Mercedes-Benz of Midlothian - Service Center

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April 10, 2018

Outstanding The staff are always very knowledgeable and great to work with. Truthfully, I will never buy a car from anywhere else! - Trust them completely Sales, More

by Jroach0176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
April 06, 2018

Great Organization The Mercedes Benz of Midlothian has always been an organization of great service and professionalism. My mother is very pleased with her E350. We are More

by DrTucker13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative...
April 05, 2018

Timeliness Timeliness of the important appointment personality of the service advisor friendly environment adds to a good experience for bringing in a car for s More

by Gzs1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian asst serv mgr
April 04, 2018

always fabulous. I never have to wait for my loaner car. Everything is ready for me prior to my visit. My person was great and had a great smile. More

by shadowfax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun? not sure but he was great
April 02, 2018

Excellent Service The service agents are always respectful, never pushy, explain the pros and cons and then let you decide. They are very friendly to customers and kno More

by Dkuhn333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis and AmandA
March 30, 2018

Excellent service staff I would highly recommend the service staff. They are friendly, professional, informed and helpful. The service team is very efficient and my vehicle i More

by Jennfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Garnett
March 16, 2018

Integrity and outstanding service! Larry, I truly want to thank you and your team for the integrity and outstanding service that I was provided by your Mercedes Midlothian operation to More

by Ivor Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry and Joshua
March 13, 2018

Awesome Service Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks More

by Dworsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
March 04, 2018

Service at the front end As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for More

by SRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember, young black gentlemen
February 28, 2018

Friendly Efficient Service We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was More

by Ivygrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis (service manager). I can’t remember the name of the man who gave us the concierge service, but he was also helpful.
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