Mercedes-Benz of Midlothian - Service Center

Excellent Customer Service Brian Parker always goes out of his way to find a problem and fix it. Always rave about the attention and personal service of entire staff. Brian Parker always goes out of his way to find a problem and fix it. Always rave about the attention and personal service of entire staff. More

very good customer service. Joshua was very helpful and understood my needs. Great people skills. I would recommend this location to my family and friends. I was greeted on my ar Joshua was very helpful and understood my needs. Great people skills. I would recommend this location to my family and friends. I was greeted on my arrival and Joshua had a big smile and was very friendly. More

MB E350 service This is where I bought my car. Very satisfied with the service at this dealership. Responsive and professional, and personalized service. I would high This is where I bought my car. Very satisfied with the service at this dealership. Responsive and professional, and personalized service. I would highly recommend this dealership to anyone. More

Friendly and knowledgeable Everyone from making the appointment to the service were very friendly and knowledgeable. What really surprised me was they did my first inspection f Everyone from making the appointment to the service were very friendly and knowledgeable. What really surprised me was they did my first inspection for free and then washed my car. I will continue to have my car serviced with Mercedes-Benz of Midlothian. More

As expected Michael is great to work with and kept me informed every step. Expensive fix but in line with what was expected. Considering a new vehicle purchase at Michael is great to work with and kept me informed every step. Expensive fix but in line with what was expected. Considering a new vehicle purchase at this dealership. More

Excellent Service This Mercedes Dealership has the best service of any we have been to. Purchasing a vehicle from them Was not like the other dealers. They offered This Mercedes Dealership has the best service of any we have been to. Purchasing a vehicle from them Was not like the other dealers. They offered a good price without the sales pitch. The service is Great. Drop the car off, they drive you home, call when finished and pick you back up. Unbelievable! We have owned other brands. The Vehicle and dealership are outstanding. Would recommend them. More

You folks set the benchmark I cannot say enough about how pleased I was on my first visit to your dealership I found your facility is extremely clean all personnel friendly and I cannot say enough about how pleased I was on my first visit to your dealership I found your facility is extremely clean all personnel friendly and our service manager made all the difference in the world by keeping me abreast of the repairs on our Mercedes sprinter Michael Moore our service manager was really outstanding and was it pleasure to deal with I’ll look forward to my next visit More

Great service crew The service and folks make sure one is satisfied.I have never been disappointed.Brian and Shaun are some of the best in the business. The service and folks make sure one is satisfied.I have never been disappointed.Brian and Shaun are some of the best in the business. More

Exceptional service as always! Shaun is always very accommodating whenever I am there. Bill Cochran = best salesman ever! Overall great dealership. I would highly recommend them Shaun is always very accommodating whenever I am there. Bill Cochran = best salesman ever! Overall great dealership. I would highly recommend them to all of my friends More

Maintenance Had 10,000 mile service performed. Also sticker and had brake fluid drained and replaced. All work performed well. Dealer also recharged air condit Had 10,000 mile service performed. Also sticker and had brake fluid drained and replaced. All work performed well. Dealer also recharged air conditioner as they said it was low. Hoping this solves my air conditioner freeze up issue. Wont know till weather warms up. More