Mercedes-Benz of Midlothian - Service Center

Excellent Service I took my car in for a state inspection and I was on my way home in less than an hour. This dealership always takes great care of my car. I took my car in for a state inspection and I was on my way home in less than an hour. This dealership always takes great care of my car. More

Satisfied customer I have been satisfied from the purchase of my 2018 350 GLE.. Considerate, classy, professional customer service and a great product is a winning com I have been satisfied from the purchase of my 2018 350 GLE.. Considerate, classy, professional customer service and a great product is a winning combination! More

Advice don't buy a Mercedes Benz Purchased a 2012 E350 with 26K mi owned for couple of months has an issue with Blue Def heater 2k to repair. Dealership and MB says it's not covered Purchased a 2012 E350 with 26K mi owned for couple of months has an issue with Blue Def heater 2k to repair. Dealership and MB says it's not covered under the 8/80 emissions warranty. Truly believe this a quality issue! Will not be returning. Over priced and over rated. More

Nov service I’ve been coming to Midlothian Mercedes for 11 years, recommended many to go see these individuals as nothing but first class service every time you I’ve been coming to Midlothian Mercedes for 11 years, recommended many to go see these individuals as nothing but first class service every time you go there. Vehicles may cost a little extra but it’s the extra miles everybody takes while you’re there to ensure you have nothing but first class service, and more importantly do you feel like you are first class . Thanx - Jim More

Always efficient, friendly and helpful All of the people who work there are courteous, friendly and helpful no matter what you ask them. I own my first Mercedes Benz vehicle and wish ever All of the people who work there are courteous, friendly and helpful no matter what you ask them. I own my first Mercedes Benz vehicle and wish everyone could own one, too! More

Good friendly service Good service!! Made me feel at home!! Nice friendly environment!! Play area for kids also!! Had a computer area!! Just all around a great experience Good service!! Made me feel at home!! Nice friendly environment!! Play area for kids also!! Had a computer area!! Just all around a great experience More

Excellent Service Mercedes Benz of Midlothian is the best Dealership...I always get great service at a great price...Brian Parker is great and my experience has always Mercedes Benz of Midlothian is the best Dealership...I always get great service at a great price...Brian Parker is great and my experience has always exceeded my expectations More

Neutral This review and rating for this instance only. Because the last service was just aweful. And the need for this service existed because of how bad the This review and rating for this instance only. Because the last service was just aweful. And the need for this service existed because of how bad the last service was. In this service we asked for defined action, and abjective was successfully acheaved. Within reasonable time at a reasonable cost. More

Great service Everything was handled in a timely fashion. They were friendly and efficient couldn't have ask for more. Travis Melton has always gone the extra mile Everything was handled in a timely fashion. They were friendly and efficient couldn't have ask for more. Travis Melton has always gone the extra mile More

Fantastic Service Everyone at this Mercedes-Benz dealership goes out of their way to help and even anticipates their customers’ needs. Brian Parker is my Service Adviso Everyone at this Mercedes-Benz dealership goes out of their way to help and even anticipates their customers’ needs. Brian Parker is my Service Advisor and is the BEST. Brian actually “won” me back to this dealership after many years of using another car repair shop. Scott, Shaun & Wilder have all helped me. Amanda helped me find my vehicle in the parking lot after my last service; she actually found and walked me to my car. Kathy Pierson has sold me two Certified Pre-Owned (CPO) Vehicles and Is the person who “won” me back to this dealership when she overheard me talking about purchasing a CPO from a different auto manufacturer. She is AWESOME! Ralph in Sales has helped me several times when I visited the Sales area and Kathy Pierson was with another customer. It’s obvious that the G.M., Ron West, walks the talk! Tom B. of Midlothian More