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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
811 Reviews

811 Reviews of Mercedes-Benz of Midlothian - Service Center

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October 07, 2020

Great timely service always from Mercedes-Benz in Midlothian. I will continue to have my car serviced at this great dealership! Five Stars! Thanks, Lou Carey More

by Loucarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brain Parker, Drew, Travis
October 01, 2020

Friendly and Quick Service. I appreciate Travis always providing a clear explanation of the work and the follow up communication on updates and completion. The text message communication of reminders is a More

by CToppin78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
September 30, 2020

The service rep was very friendly and the dealership was clean. They got you in on time and explained what type of service they will be performing. They presented a clean car when I picked it up. More

by kevinar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in Service Department
September 24, 2020

My wife LOVES picking up the car after any kind of service is performed! Service dept is friendly, clean and everyone is professional. Easy to recommend to others. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
September 24, 2020

The dealership took care of the job promptly at a fair price.. Kept me updated on my appointment before, during and, now, after the occasion. More

by kevin.dumville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
August 28, 2020

GREAT SERVICE , GREAT PRICES AND MATT WEST IS VERY KNOWLEDGEABLE . PAT KROPP RUNS A GREAT SERVICE TEAM. I WOULD NOT GO ANY PLACE ELSE TO GET MY CAR SERVICED . More

by jpavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT WEST PAT KROPP
August 27, 2020

I drive across town from Richmond because I am so satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work! More

by Ankur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Parker (5 stars)
August 24, 2020

Took car in for state inspection. Not only was that accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall More

by Dee.hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

We are very pleased with our service experience with Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! More

by james.woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
August 20, 2020

Loaner car for service available as promised, invoice slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! More

by Jimco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
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