Mercedes-Benz of Midlothian - Service Center

All at the dealership are consummate professionals, very helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. More

Alan Mansfield was great! He went above and beyond to take care of me, a new MB owner. I appreciated his extra effort very much! take care of me, a new MB owner. I appreciated his extra effort very much! More

J D Martz was perfect and everything was done on time - and my car was cleaned when it was brought to me. No one else has ever worked on MY car and my car was cleaned when it was brought to me. No one else has ever worked on MY car More

Travis is always friendly, enthusiastic and very helpful. He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealers He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealership and the service they provide. More

Great serviceBrian Parker is amazing, he is always in Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us More

The service I received was great. My experience with Mercedes-Benz of Midlothian has been top notch. The service team was very helpful and addressed all of my concerns Mercedes-Benz of Midlothian has been top notch. The service team was very helpful and addressed all of my concerns More

Satisfied as always. Travis always ensures I am informed of what’s going on, what is going to cost and what the recommendations are if any. Daphne love my Mercedez of what’s going on, what is going to cost and what the recommendations are if any. Daphne love my Mercedez More

I came in to get a state inspection on my SLK 300. The service manager was not able to see me when I first arrived. However, he was very apologetic and took care of me. I felt good about the environment service manager was not able to see me when I first arrived. However, he was very apologetic and took care of me. I felt good about the environment and will return for future service. More

Excellent service and Excellent loaner so I wouldn't have to miss work waiting for the service. Due for a Service B on our 2014 E350. Tim was an excellent mechanic and made sure all scheduled checks and serv to miss work waiting for the service. Due for a Service B on our 2014 E350. Tim was an excellent mechanic and made sure all scheduled checks and servicing was done. Brian is an outstanding service manager and made sure the car was serviced well within the allotted time. Midlothian Mercedes is the best place for servicing your vehicle. They treat your car and you like a VIP. They will blow away all competition. More

I had a front end noise and was worried that it might be I had a front end noise and was worried that it might be serious. Brian Parker worked me in to have a tech look at it. Found out it was tire noise f I had a front end noise and was worried that it might be serious. Brian Parker worked me in to have a tech look at it. Found out it was tire noise from partially worn treads. Tech recommended tires be changed out at some point but vehicle was safe to drive. Service is always great. Brian treats everyone like family. More