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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
811 Reviews

811 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 29, 2021

Our service advisor Allan was excellent! Great service all around! Everyone was very customer friendly! Great service! Our car was serviced very well. No issues at all! Thanks! More

by swhitehead1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan in service Dept
July 28, 2021

Pleasant to work with at the service department. Would definitely recommend and come back to have my car serviced again! Excellent service and knowledgeable too. More

by FancyPants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Martz
July 28, 2021

Our service manager was outstanding. I appreciate him working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointme More

by Coach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

I would recommend Mercedes-Benz to all of my friends. I am so happy with my GLB 250 and always have friendly people to help me More

by dantravmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cochran
July 21, 2021

Courteous and professional services each visit with Whole team especially Brian and Travis. Loyal customer discounts where applicable appreciated. Have bought my last two cars here More

by Pwright06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
July 12, 2021

Very efficient and timely service. They worked me into their schedule. I will absolutely use them again without hesitation. They were very courteous and professional. More

by branch_david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
July 12, 2021

Friendly, personable, and quick service. Will definitely return and go to this location for any of my needs. I like how you get emailed and texted all the details and prices. More

by Palexnder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Tink Doyle was amazing! She made us feel right at home and made everything so easy! From the initial call to the dealership, to test drives, financing and driving the car off the lot….it was seem less! More

by Cameron.colestock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle
June 30, 2021

Scheduling and working with Service Advisor Brian Parker an absolute pleasure and he ensured the accomplishment of the service in the face of several obstacles and cheerfully did so. Service Technician Z More

by wjm3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Parker, Zachary VanCampenhout
June 19, 2021

Our Service Manager Travis Melton always provides great Customer Service. He takes the time to explain every aspect of what is needed and gives great recommendations. Thankful for insight and kindness. More

by C.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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