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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
810 Reviews

810 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 03, 2022

Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied. More

by dbtimewilltell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
June 17, 2022

I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!! More

by C.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton,
June 05, 2022

Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 05, 2022 -

Brit responded

Too many steps to do these bleeding reviews(smiling)

May 29, 2022

I am pleased with the service thus far. Friendly and courteous. I cannot complain about the customer service. More

by Dnandrews123@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

this specific location is always professional, and efficient. the staff always have great customer service! More

by mikhayjahbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Chris
May 22, 2022

I was very pleased with service! The vehicle looked like new when I got it back. Scott was very courteous and personable. Great experience. More

by elson.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lambert, Scott
May 13, 2022

Excellent customer service is provided each and every visit. Knowledgeable service counselor. The Cashier is polite and helpful. I would definitely cone back for service. More

by dcsatchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis melton
May 11, 2022

they always do a great job! From the time you walk in until they are done. Helpful, informative and polite. Really a great place. More

by paul.hux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alan mansfield
April 24, 2022

Perfect! Service completed in a timely manner and car was perfectly clean when I picked it up after paying online! Fantastic service! Thank you! More

by Marianoandclaudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Melton
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