Mercedes-Benz of Midlothian - Service Center

Alon, my sales representative, is so professional and knowledgeable. He made the process very smooth and he followed up on everything he said he would. knowledgeable. He made the process very smooth and he followed up on everything he said he would. More

I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made th proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough. Josh Fogg accommodated my same-day service request to replace the cracked wheel. More

The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was very spacious. More

As always, I experienced excellent customer service! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! More

The dealers performed my oil change in a timely manner. Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! More

I Enjoy come here they do a great job on my truck and it never take a long time never take a long time More

Was so thankful and surprised to have the state inspection completed at no cost! And they washed my car for me! I was so excited inspection completed at no cost! And they washed my car for me! I was so excited More

Service work was done efficiently and professionally. Car returned to me nicely cleaned up. Nice job. Car returned to me nicely cleaned up. Nice job. More

Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! More