Mercedes-Benz of Midlothian - Service Center

Excellent service and communication. This was a warranty work for a battery that failed leaving us stranded at the airport. The vehicle had to be towed to the dealership. This was a warranty work for a battery that failed leaving us stranded at the airport. The vehicle had to be towed to the dealership. More

The service was great, got my car back in the time frame promised, and everything looks good. promised, and everything looks good. More

I think having to pay $160 for a license bracket holder for the front of the car when a new car should have one furnished is a little much, but could have been misplaced by the dealer who delivered the car for the front of the car when a new car should have one furnished is a little much, but could have been misplaced by the dealer who delivered the car. More

They have first class service the Midlothian location was amazing. I highly recommend this location! amazing. I highly recommend this location! More

This was my 1st annual inspection/oil change. The service was excellent. Everyone was extremely courteous. I would highly recommend this dealership! The service was excellent. Everyone was extremely courteous. I would highly recommend this dealership! More

The dealer ship did an excellent job in servicing my vehicle. The scheduling processing on-line was excellent and easy to do. The dealership kept me informed on the status of my vehicle. vehicle. The scheduling processing on-line was excellent and easy to do. The dealership kept me informed on the status of my vehicle. More

Took our car in for it's first scheduled service. Everyone was extremely courteous and helpful and the work was completed in a timely and efficient manner. Everyone was extremely courteous and helpful and the work was completed in a timely and efficient manner. More

Service reps are always courteous and helpful. They listen to your concerns, share them with the mechanics and offer helpful advice and/or solutions. They listen to your concerns, share them with the mechanics and offer helpful advice and/or solutions. More

I give four stars only because I find the phone system - where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased with the service I get and the time it takes them to do it. More

Josh was great, provided the service I needed in minimum time. Excellent personality and an asset to your company. time. Excellent personality and an asset to your company. More