Mercedes-Benz of Midlothian - Service Center

Excellent staff and excellent customer service. Work started and finished on time and with no issues. Best dealership in the state. Work started and finished on time and with no issues. Best dealership in the state. More

Always super friendly and knowledgeable at MB of Midlothian, they are on time and have always called if there is an issue with my car. Great experience from the purchase to having it serviced. Tha Midlothian, they are on time and have always called if there is an issue with my car. Great experience from the purchase to having it serviced. Thanks MB of Midlothian More

In 2006, I purchased a New Mercedes-Benz CLS 500 and my initial impression of your dealership was highly favorable! The Service Reps were personable, informative and attentive to both my needs and concern initial impression of your dealership was highly favorable! The Service Reps were personable, informative and attentive to both my needs and concerns. However, in my opinion, somewhere along the line that demonstrated concern for the Customer has unfortunately diminished and replaced with a detached, impersonal business-like demeanor! As a retired businessman, I always considered my Customer to be my "most valuable asset," because let's face it, without the "Customer" there would be no business. More

Tim Spaniol was professional, courteous, explained things well and kept me informed. When I had my car towed there he helped me straight away even though I did not have an appointment. well and kept me informed. When I had my car towed there he helped me straight away even though I did not have an appointment. More

Thank you very much Mr. Melton for your help and prompt response to my urgent request. Special thank you to the person who fixed it, the Tech 1110. Thank you to the entire Melton for your help and prompt response to my urgent request. Special thank you to the person who fixed it, the Tech 1110. Thank you to the entire team - the car was nice clean and pleasure to drive. THANK YOU!!! More

Friendly service department completed my recall work exactly as promised. Always a pleasure to deal with them! exactly as promised. Always a pleasure to deal with them! More

Travis always takes care of my needs. He is very patient and listens and makes notes. He always is able to answer my questions. Spencer, the mechanic, has always worked on my cars for He is very patient and listens and makes notes. He always is able to answer my questions. Spencer, the mechanic, has always worked on my cars for many years and I trust him completely. Your location is perfect and everyone is so pleasant and treats you like family. More

I was please with the effort put to correct the issues with my sprinter.. thank u a lot with my sprinter.. thank u a lot More

Travis was wonderful kept me updated the wait was a little long but he took care of me very well little long but he took care of me very well More

Travis Melton is a great guy , worked with him twice now and super happy to spend my money with him. and super happy to spend my money with him. More