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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
810 Reviews

810 Reviews of Mercedes-Benz of Midlothian - Service Center

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December 12, 2023

Fast and efficient, polite and courteous, included a courtesy car for my use. Thorough well done service what you’d expect from Mercedes-Benz. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
October 03, 2023

Very efficient service on a Saturday! So happy with everything! Super friendly staff!! Thank you! Highly recommend! More

by candrews1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travix
October 01, 2023

I just love this service department. Professionalism. Timely and quality work. And I always feel important and special from my entry into the garage upon arrival, to paying the cashier a More

by Dr. Kandace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, cashier (do not know her name)
September 27, 2023

Over all everything it’s good. After service my car runs smoothly. Thanks for service. More

by minal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Harman
September 25, 2023

Great service! Would recommend. Convenient, courtesy and kind. Very accommodating and knowledgeable. Nice loaner car. More

by lucysmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melton
September 24, 2023

My experience was very pleasing. The drop off and pick up was seamless, which helped with the stress fo having my vehicle serviced. More

by Cici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
August 21, 2023

Scott is always great to work with. He understood my concerns and he is great. More

by Mila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
August 14, 2023

Great walk in service department repairs on my 2005 CLK 500. I had a massive tire blowout, but they took me in and fix it. I want to spot. More

by barnesleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Chris and Scott did a wonderful job for us! ! Service saw me with little delay and fixed my issue very quickly and told us everything we needed to know. A very good experience! Thank you! More

by Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert and Chris Moss
July 23, 2023

Quick to get the GLB in and out. Sales helped answer and solve MBUX operation questions. More

by ppjdrainage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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