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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
809 Reviews

809 Reviews of Mercedes-Benz of Midlothian - Service Center

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April 09, 2024

I am never disappointed in the service that I receive at your dealership. I have grown to appreciate our relationship we’ve built for the past 9 years. I look forward to continuing. More

by WAREBETTY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 07, 2024

Service Advisor Rick Nelson did a great job welcoming us for our first time visit to your service department. Rick fully explained the process in a very friendly way. More

by mackeynet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
April 07, 2024

Excellent service manager, Scott . He provided us with great service and in a timely manner. Helpful and answered all questions, very knowledgeable. He is the best. More

by NANAVAL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
April 06, 2024

Friendly faces good atmosphere and very professional, also good snacks, not a lot of wait time More

by JARHEAD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mansfield , Lucas Wadsworth
April 06, 2024

I was charged a fee for using my credit card to pay my bill. This was not the practice in the past. More

by SHARON.BRINKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

This location is absolutely fantastic! !! I have always been treated right here and they have always addressed and handled all areas of my vehicles concerns ,Thank You More

by Sodivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mellon
April 01, 2024

The Customer Service was great. Very friendly and efficient. They listen and addressed all my concerns. More

by SHIRLEY.GOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Deoartment
March 31, 2024

Currently receiving good service here at this location. Thanks for prompt services rendered. Mr. Nelson is definitely a people person! Thanks More

by DALE7734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
March 31, 2024

Staff are very friendly and helpful! Service was quick. The store is in a great location. More

by ALICIADAVISON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
March 30, 2024

The Service Department was speedy and efficient in taking care of my State Inspection. I had a family medical issue I had to address therefore I needed my service completed as soon as possible. It was ready More

by franki60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton- Service Advisor
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