Mercedes-Benz of Midlothian - Service Center

Scott is a great service advisor. He is very responsive and a pleasure to work with. He is very responsive and a pleasure to work with. More

Everything went well with my service. My car was not cleaned as it has been a service that was always done in the past. My car was not cleaned as it has been a service that was always done in the past. More

Rick Nelson in the service department is truly the best person in service that we have ever experienced. He went above and beyond the call of duty, helped us in every way, was personable, joyful and incred person in service that we have ever experienced. He went above and beyond the call of duty, helped us in every way, was personable, joyful and incredibly helpful. I honestly cannot say enough good things about him. I hope you know what a gem you have there and will reward him Accordingly whether it be raise, bonus or promotion... definitely hold onto this one! More

Good service by Travis. Not happy with 3% cc fee nor no military discount anymore. Not happy with 3% cc fee nor no military discount anymore. More

Every person we encountered was professional, friendly and helpful. We were very impressed with Rick in service. and helpful. We were very impressed with Rick in service. More

Professional prompt clean environment great attention to detail seems very sincere would recommend to friends detail seems very sincere would recommend to friends More

Scott was very efficient handling my check in and answering my questions. Was surprised that my car was not washed as it has been on every visit for the padt 4 years. answering my questions. Was surprised that my car was not washed as it has been on every visit for the padt 4 years. More

Always a good experience at MB Midlothian. Easy to arrange an appointment and set up with a loaner. Scott Lambert makes service visits a breeze and has the loaner waiting for me as soon as Easy to arrange an appointment and set up with a loaner. Scott Lambert makes service visits a breeze and has the loaner waiting for me as soon as I am done meeting with him in his office. More

All went smoothly. The only reason 4 star is the problem with the van is a design issue with repeated visits. Nothing to do with the dealership but with Mercedes The only reason 4 star is the problem with the van is a design issue with repeated visits. Nothing to do with the dealership but with Mercedes More

Alan Mansfield is the best. If it wasn’t for his kindness, I’m not certain that I would be in another Mercedes. If it wasn’t for his kindness, I’m not certain that I would be in another Mercedes. More