Mercedes-Benz of Midland - Service Center

The service dept. is efficient and friendly. Aaron Wickander managed my service at Alderson. He told me what to expect and followed up with a review of services performed. He and all others were Aaron Wickander managed my service at Alderson. He told me what to expect and followed up with a review of services performed. He and all others were courteous and helpful. More

Windshield replacement Dakota Hampton was instrumental, knowledgeable, and provided top-notch client care service. I came, got what I needed, got taken care of, and drove aw Dakota Hampton was instrumental, knowledgeable, and provided top-notch client care service. I came, got what I needed, got taken care of, and drove away with satisfaction. More

Great place, friendly people that know what they are doing I've taken my vehicles to different dealership service departments throughout my life , I would put MB in Midland at the top of the list for service a I've taken my vehicles to different dealership service departments throughout my life , I would put MB in Midland at the top of the list for service and knowledgable employees More

great service everybody at the dealership and service department are very helpfull .Everything was handled promptly by Dakota Hampton , just like Aaron and all the everybody at the dealership and service department are very helpfull .Everything was handled promptly by Dakota Hampton , just like Aaron and all the other employees. More

Immediate, speedy and completely satisfactory My needs were addressed and handled instantly by Dakota Hampton. I was transported to my residence quickly and in less than 3 hours my vehicle was rep My needs were addressed and handled instantly by Dakota Hampton. I was transported to my residence quickly and in less than 3 hours my vehicle was repaired, washed and ready to go. I was more than satisfied with the customer service and the speed everything was completed. More

Alignment and awesome detailing service Took our GL 550 in for an alignment and had it detailed. They did an awesome job. Looked like brand new. I called ahead to ask about the detailin Took our GL 550 in for an alignment and had it detailed. They did an awesome job. Looked like brand new. I called ahead to ask about the detailing service and what impressed me was that when I brought it in the next day Aaron came out and introduced himself. He knew my name and why I was there, I had not spoken with him the previous day when I called. It's just the little extra things like taking the time to great your customers by name, knowing ahead of time why they're there and getting them taken care of efficiently that make all the difference. Thanks for the professionalism! More

Service Review We welcomed when we arrived. Our car was clean and ready early afternoon and I enjoy the complimentary coffee and water. The service runs smoothly, wi We welcomed when we arrived. Our car was clean and ready early afternoon and I enjoy the complimentary coffee and water. The service runs smoothly, without long lines and maintains a working flow, operated professionally. More

Service My experience at Alderson in Midland was effortless. Aaron Wickander is both courteous and efficient. Frank Aranda, our salesman, is also as helpful a My experience at Alderson in Midland was effortless. Aaron Wickander is both courteous and efficient. Frank Aranda, our salesman, is also as helpful and lovely to work with as always! More

great service! Had great care for my car & explanations about services were good. When a part took longer than expected Aaron took time to talk with me about what w Had great care for my car & explanations about services were good. When a part took longer than expected Aaron took time to talk with me about what would be the best timing to complete the repairs. More

Great service Aaron Wickander is a great service Manager. He kept in touch with me while my car was being serviced texting and calling me back. My GL 450 was fixed Aaron Wickander is a great service Manager. He kept in touch with me while my car was being serviced texting and calling me back. My GL 450 was fixed faster than I expected and the quality of work is great! Me. Shine was really nice and fun to talk to as he drove me to my work and picked me up to after my car was finished. Great friendly people at Alderson's More