Mercedes-Benz of Miami - Service Center

Cesar Leon is the best at providing information. He is clear, concise, and very professional He is clear, concise, and very professional More

Andy Garcia my service manager was terrific. His way to provide customer service and care is exceptional. A really ambassador of the brand. His way to provide customer service and care is exceptional. A really ambassador of the brand. More

I came for a recall on my electric Mercedes Benz addition 1. My service advisor was great he told me I had to leave the car and it will be ready by the end of the day. He called me Uber to get me ba addition 1. My service advisor was great he told me I had to leave the car and it will be ready by the end of the day. He called me Uber to get me back home and sad when my car will be ready he will call me and Uber me back. Great service!!! Thank you Allen!!! More

My service advisor was very efficient with a very good attitude to solve the problem encountered for the service performed. He also provided me with a courtesy car when I drop the car for service and whe attitude to solve the problem encountered for the service performed. He also provided me with a courtesy car when I drop the car for service and when the car had to be picked up. More

Great Custmer service, comfortable waiting room with hot and cold drinks and they deliver exactly what the car need, the car always drive better after a visits to the dealer and cold drinks and they deliver exactly what the car need, the car always drive better after a visits to the dealer More

The service was fine. What I didn’t like was that when I called to make the appointment I was lied to and the person told me I couldn’t get a loaner if my service was not What I didn’t like was that when I called to make the appointment I was lied to and the person told me I couldn’t get a loaner if my service was not more than 3 hrs. When I read the policy online it said 2hrs. The fact that they don’t provide service vehicle is unacceptable. My service ended being 3 hrs and Nobody has time to spend 2-3 hours at a dealer. Do better your cars are expensive and luxurious you should provide loaners More

Muy buena atención,principalmente por Andy la persona que me atendió y me pudo resolver mis problemas,todos deberían tener la misma ética de trabajo que el. me atendió y me pudo resolver mis problemas,todos deberían tener la misma ética de trabajo que el. More

Everything was top notch. My car had problems that were solved in a short period. Thank you very much My car had problems that were solved in a short period. Thank you very much More

I got an appointment very fast, Carlos was very nice and professional, he answered all my questions. professional, he answered all my questions. More

Everything is always clean and cool. It is easy to schedule an appointment and turn your vehicle over to the staff. Return of your vehicle is also handled efficiently. It is easy to schedule an appointment and turn your vehicle over to the staff. Return of your vehicle is also handled efficiently. More