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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
288 Reviews

288 Reviews of Mercedes-Benz of Miami - Service Center

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October 10, 2023

Excellent service everything went good Fast service clean accurate on a timely manner thanks for all More

by federicototah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Oct 12, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Rafael is the best service guy there everything was perfect, very organized an clean, most efficient 👌 More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Oct 08, 2023 -

Mercedes-Benz of Miami responded

Hi Ruben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Ingnacio os an excellent representative. He always makes should that you have a great experience. More

by Leilani R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio
Report | Print
Oct 08, 2023 -

Mercedes-Benz of Miami responded

Hi Leilani, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need help, just give us a call. Happy motoring!

October 05, 2023

Priscilla was amazing. We were able to make an appointment quickly, her communication was exceptional and she arranged for pick up and drop off. Highly satisfied! More

by Lolaleelou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Report | Print
Oct 08, 2023 -

Mercedes-Benz of Miami responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Miami. Feel free to stop by if you ever need any more help.

October 05, 2023

Worse service ever , I own a gle 350 2022 and bought a warranty for my tires, I bring my wife's car to this dealer to change the rear tire because has a screw on the side of the tire, tires shops said thi More

by andres tanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor in service area
Report | Print
Oct 06, 2023 -

Mercedes-Benz of Miami responded

Hi Andres, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

October 04, 2023

They provide excellent customer service and the staff is very knowledgeable. It’s a very pleasant environment. More

by Ines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ochoa, Ignacio Cadida
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Oct 05, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

I went in for service for the same problem that wasn’t fixed originally again More

by Moydk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Report | Print
Oct 04, 2023 -

Mercedes-Benz of Miami responded

Hi, we truly appreciate your honest feedback. Please call our General Manager at (305) 707-0147 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 30, 2023

I have been using Mercedes Benz of Miami for the las three years as my principal car dealer because the honesty and transparency of the employees. Those employees that make us feel that way are Katherin More

by egonzalezpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Services Specialist from Services Department
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Oct 02, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 29, 2023

I SERVICE AS USUAL WAS OUTSTANDING AND ABOVE BOARD I RECCOMEND YOUR SERVICES TO MY FRIENDS More

by DIANNE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
RAFEAL MARZO
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Oct 02, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Alen was fabulous. His quote was accurate and he was attentive to the time and coordinated interim transportation. More

by ilyene74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Report | Print
Oct 02, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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