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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
286 Reviews

286 Reviews of Mercedes-Benz of Miami - Service Center

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September 01, 2021

The Mercedes-Benz of Miami is a great dealership. I go their for the service. Thanks to the Assistant Service Manager Yorlian Santiesteban, all process is seamless. The work of the stuff is of great quali More

by allashvarts
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yorlian Santiesteban
Sep 05, 2021 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2021

Yes!. Very professional, friendly,.I don’t like ti write Yes!. Very professional, friendly,. I don’t like ti write comments. Don’t agree with your policy of “mandatory” adding 25 words minimum; otherwise yo More

by frodrigueze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorlian was excellent and extremely professional
Sep 04, 2021 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 04, 2021 -

frodrigueze responded

Thank you!

August 25, 2021

Excellent customer service. Mr. Leon answer every question I have. More

by twox286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 24, 2021

Superb Customer Service, is what Mercedes Benz of Miami has extended to me on every visit. More

by Angela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Mazo
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hi Angela, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

The service was good but when I pick up the car was disappointed. They did not car wash or vacuum. I got my car so dirty. Disappointed for Benz dealership More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

August 20, 2021

My new GLE 350 have a leak in the air conditioning system. The dealer service tried to find it, but was not able. Finally they recharged the system (after three days in the shop) and, because I have t More

by Lopez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2021

Excellent service . staff friendly they keep me posted all the time I don’t have to wait too long ,the car was ready quickly love that place More

by Asf2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Aug 20, 2021 -

Mercedes-Benz of Miami responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2021

Gustavo cocio es exelente cada vez que llevo a los servicios o lo llamo su atencion es exelente a pesar de todo el trabajo sl cual esta asignado More

by cinejuanca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo cocio
Aug 20, 2021 -

Mercedes-Benz of Miami responded

¡Estamos muy contentos de leer una reseña tan buena sobre Mercedes-Benz of Miami! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

July 30, 2021

Carlos in the Service Department is very responsive and made sure that I was in and out in no time! I highly recommend this dealership!! More

by toddkrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Salas
Aug 20, 2021 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Thanks to Joel for making my visit comfortable and gave me peace of mind! I was also kept updated on the progress of my car. More

by Maxine G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Larreynaga
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