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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
286 Reviews

286 Reviews of Mercedes-Benz of Miami - Service Center

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March 08, 2022

Excellent attention, time to wait for talk to de service manager was short. He answered all my questions. More

by Betty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Larrañaga
Mar 10, 2022 -

Mercedes-Benz of Miami responded

Hi Betty, we are pleased to hear you had such a positive experience with us, If you have any further questions, please don't hesitate to reach out!

March 08, 2022

I an very happy with the service and attention provided at this dealership. My service specialist, Andy, us amazing. He is always attentive, helpful and profesional. As a all time mercedes benz gal, I can More

by viviana mendiluza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy G.
Mar 11, 2022 -

Mercedes-Benz of Miami responded

Hello Viviana, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

Visited service and was well attended to! Everything on time . Was well received by a service manager didn’t have to wait too long . In and out in less then 15 min. More

by christinechevrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
Mar 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2022

Always quick and great service from Justin Very responsive and service very quick I’m happy More

by Reuben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Almacid
Mar 01, 2022 -

Mercedes-Benz of Miami responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 19, 2022

Excellent service everyone was very courteous & knowledgeable, all my questions were answered to my full satisfaction. Good job. More

by Mannymp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Feb 22, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 13, 2022

He was very friendly, very professional, knows very well the things related with the car, he answer all my question of concer about my Mecedes car. He did all the papers very easy and fast , so, i did not h More

by Luis Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Cidad
Feb 15, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 13, 2022

When I walked in the Mercedes Benz of Miami the staff was very friendly and helpful. Excellent customer service More

by Jarvisoctavien43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Almnonacid
Feb 15, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 11, 2022

Great Service Fast and Friendly. Went in for our first service and they had me in and out with a smile. Thank You!! More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Feb 15, 2022 -

Mercedes-Benz of Miami responded

Hello Eddy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

The dealership is comfortable while waiting for service appointment to be completed . Great convenience to offer Lyft if car not ready in the expected time frame. More

by rabidrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Feb 10, 2022 -

Mercedes-Benz of Miami responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2022

Muy mal servicio post venta espere casi 4 horas para el primer servís ! A su ves quise comprar un Mercedes GLE 0 Km y no fue buena la oferta y las condiciones que me dieron ! Gracias y bien finde semana More

by tzajigonen
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Navarro
Feb 08, 2022 -

Mercedes-Benz of Miami responded

Hola, gracias por tomarse el tiempo para salir de nosotros comentarios. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147. Esperamos saber de usted.

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