Mercedes-Benz of Miami - Service Center

The best or nothing. These guys are amazing and the reason why i only want Mercedes vehicles. Great service from all in the service department. Luis benitez used to be my These guys are amazing and the reason why i only want Mercedes vehicles. Great service from all in the service department. Luis benitez used to be my go to mechanic when i first started servicing here in 2016 and now my guys are Cesar Leon and Joaquin Masar. You can always count on white glove service the moment you arrive to the moment you return to pick up your vehicle. I have nothing but great things to say about the service. They make you want to come by just by their awesome and friendly service. Only caveat i would say is the issue with the service loaners. There is a shortage of vehicles so its a bit of getting used to in regards to that. More

Great service and finished very fast. Nice people everybody willing to help. Offered me water & a ride home & a ride back. Carlos was very helpful Nice people everybody willing to help. Offered me water & a ride home & a ride back. Carlos was very helpful More

Customer service was terrible I dropped off my vehicle around 10:45 am I was promised to have the car by 4 pm .When I arrived at the service the advisor told me the car will be ready in 45 minutes that 45 around 10:45 am I was promised to have the car by 4 pm .When I arrived at the service the advisor told me the car will be ready in 45 minutes that 45 minutes took me until 6:45 pm with back and forth. I don’t think that I will use that dealer to service my car anymore. More

Carlos was very attentive. He was extremely through and precise. He made sure he understood all my complaints. He was extremely through and precise. He made sure he understood all my complaints. More

I’m really surprised with the pleasant treatment I received from the service advisor Gus, every time I bring in my Sprinter vans. received from the service advisor Gus, every time I bring in my Sprinter vans. More

It is always very pleasant to return to this dealer. I thank Cesar Leon for his excellent work, very professional and always with a very accurate expert opinion on the subject, the treatment there is gr I thank Cesar Leon for his excellent work, very professional and always with a very accurate expert opinion on the subject, the treatment there is great and the customer service is excellent, thanks siempre es muy agradable volver a este dealer agradezco a cesar leon su excelente trabajo, muy profesional y siempre con una opinion de experto en el tema muy certera, el trato alli es genial y el sevicio al cliente de excelencia gracias Recomiendo 100% este lugar More

Exelent customer services fast on time they did in a good time frame. Fidel has a good customer services skills time frame. Fidel has a good customer services skills More

The service done at this dealership under the watch of Ronnie and Carlos is unmatched. They always go above and beyond with making sure we’re well taken care of. We drive from Boca down to Miami as they a Ronnie and Carlos is unmatched. They always go above and beyond with making sure we’re well taken care of. We drive from Boca down to Miami as they are the only Mercedes Dealership we trust thanks to the honest and caring work of these two exceptional men. Thank you Ronnie and Carlos for your consistent amazing service, it doesn’t go unnoticed and Mercedes Benz is lucky to have you represent their brand! More

My experience at the dealer was perfect from the beginning until the end. Really easy to make the appointment. Rafael Marzo is very professional , friendly and helpful. The service for my car was ex beginning until the end. Really easy to make the appointment. Rafael Marzo is very professional , friendly and helpful. The service for my car was excellent. I highly recommend this dealer. More

Service department took care of my situation in minutes, very friendly staff and organized dealership very friendly staff and organized dealership More