Mercedes-Benz of Miami - Service Center

Great to get a loaner! !!! I have extended warranty and I never get out for less than $800. Also, when I asked for the push button Start knob to be put on,didn’t happen. W !!! I have extended warranty and I never get out for less than $800. Also, when I asked for the push button Start knob to be put on,didn’t happen. When i got my car, 2 of the tire alerts came on. Maybe i bring it to another dealer next time. More

It was great, but the coffee machine was out of service and there was no water available to drink and there was no water available to drink More

I have had my Mercedes Benz GLK350, since 2015. This service was the first time, I was extremely happy and satisfied, on all levels. I have had other service advisor and they were good but, Assista This service was the first time, I was extremely happy and satisfied, on all levels. I have had other service advisor and they were good but, Assistant advisor, Andy Garcia was great!!! He came highly recommended and for that I'm forever grateful. I have already acknowledged him on my social media, Facebook page. More

My advisor was excellent, very knowledgeable of my car and the service took less than 2 hours and the service took less than 2 hours More

The stuff was extremely nice and helped us to resolve our issues. Very friendly and quick service. We picked up our car the same day! Highly recommend ! issues. Very friendly and quick service. We picked up our car the same day! Highly recommend ! More

We were misled as to the amount of the service. Spoke to Service writer on the phone and the figure of $1000 or close to there was mentioned several times. The car is coming off lease and did not w Spoke to Service writer on the phone and the figure of $1000 or close to there was mentioned several times. The car is coming off lease and did not want to spend too much. Unknowingly, after speaking of $1000 for the service, she signed the work order not realizing the service was more than $1400. Both the service writer and manager claimed the “B” service was always $1400 as if we should have known that. Feel very misled. Shocked that a MB dealership acts in this manner. Complete bait and switch from the service department. More

They were very helpful, honest, professional and reliable. Great customer service all around. I would recommend to anyone. reliable. Great customer service all around. I would recommend to anyone. More

Prompt service. Quality maintenance. Attention to the client needs Transportation back to my house was provided free of charge. Quality maintenance. Attention to the client needs Transportation back to my house was provided free of charge. More

Mercedes Benz Of Miami is a great place. With a welcoming atmosphere by its staff. In it I buy my car and I do the services there. So far everything works with great professionalism and h With a welcoming atmosphere by its staff. In it I buy my car and I do the services there. So far everything works with great professionalism and honesty. I highly recommend it! More

I always go to Mercedes Benz of Miami because I got my vehicles fro this dealer, they are very professional and dedicated people. Thank you. vehicles fro this dealer, they are very professional and dedicated people. Thank you. More