Mercedes-Benz of Miami - Service Center

Rude team. No effort made with me no thank you. A simple smile would suffice. No effort made with me no thank you. A simple smile would suffice. More

Muy profesionales, en especial Andy García excelente servicio, seriedad en el trabajo y atención rápida, muy recomendado. servicio, seriedad en el trabajo y atención rápida, muy recomendado. More

Good service , fair price. However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know s However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know shop schedule. Other wise okay experience. More

Convenient with friendly staff and great service. The turn over time frame for service is very fast. Overall very efficient. The turn over time frame for service is very fast. Overall very efficient. More

I was very Impressed with Rafael Marzo, he knew right of way of the problem from my car. and the time that the dealer took to fix the problem, thank you way of the problem from my car. and the time that the dealer took to fix the problem, thank you More

The worst service experience I've ever had as a MB owner for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of the car which never happened. They charged me over $600 for a diagnostic fee and wanted to then charge me almost $4,000 to fix a warranty item. I then took the car to MB of Bonita Springs and they fixed the issue with no cost to me. Do not ever go to MB of Miami for anything. More

Your service department is horrible. My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your service dept. Had it towed to be service . More

Great service and communication , the service agents are very efficient replying fast, thank Mercedes-Benz of Miami. very efficient replying fast, thank Mercedes-Benz of Miami. More

I was very imprested with Joel, performance He is very knowledgeable and pleasant to work with very knowledgeable and pleasant to work with More

It is always a pleasure to bring my car in for a service or any particular need. My service manager is excellent, totally attentive and receptive. Carlos Guerero is a great representative for Mercedes becau or any particular need. My service manager is excellent, totally attentive and receptive. Carlos Guerero is a great representative for Mercedes because he exemplifies the kind of attention and service that Mercedes of Miami is known for. Because I did not want to wait for my car, a Lyft driver was called for me and several hours later, I was picked up at my home and brought back to the dealership where my car was ready and waiting. 5 stars is definitely well earned by Mercedes-Benz of Miami. I am grateful More