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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
286 Reviews

286 Reviews of Mercedes-Benz of Miami - Service Center

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July 29, 2022

The service was doing with an excellent expertises. They pay great attention to every detail. Wonderful customer service More

by damarisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you! Drive safe, and we'll see you on the road.

July 29, 2022

God service and attention, the facilities are very comfortable. The only caveat is that from drop of to get the loaner took more than one hour and a half. More

by drlopezmalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

It was a great experience, specially for the excellent work of Alen; he took care really well of everything!!! More

by florindez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Konstantinovs
Report | Print
Aug 01, 2022 -

Mercedes-Benz of Miami responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Great service, great service writer, timely repairs, great pick up and delivery by ride shAre when loaner cars are not available. More

by Fivestartag2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
Aug 01, 2022 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 27, 2022

The advisor Cesar leon is a little honest person and not give the costumer service that the need. He only think the benefit for himself and the dealer. More

by pumirringas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar leon
Report | Print
Jul 31, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 21, 2022

Everyone was knowledgeable and professional. Great experience. Very happy with service at Mercedes Benz.will definitely return. More

by federici7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jul 24, 2022 -

Mercedes-Benz of Miami responded

Hello there! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 19, 2022

The process was very smooth and the costumer service exceeded expectations- Justin Almonacid went above and beyond to accommodate the services I needed and the car was ready ahead of schedule. More

by MariaRosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Almonacid
Report | Print
Jul 22, 2022 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2022

Good attention and costumer service Fax service, Super Nice the employees Im happy, and satisfecha More

by La gringa car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian, Rafael, Mike
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Jul 19, 2022 -

Mercedes-Benz of Miami responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 07, 2022

The waiting times to pickup my car was more than 1 hour. The car wash was poor More

by Maritzarojas125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
Jul 09, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.

July 07, 2022

Todo el personal es atento y profesional cumpliendo las expectativas buena atencion siempre cuando voy More

by Sussy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 07, 2022 -

Sussy responded

Muy buen lugar , para llevarse un vehículo

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