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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
286 Reviews

286 Reviews of Mercedes-Benz of Miami - Service Center

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August 11, 2022

Basic maintenance was completed. However electrical repair was not completed.Service rep was responsive.Low bar met. More

by ddavenport11Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 15, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0147. We would appreciate the chance to turn your experience around.

August 11, 2022

Very friendly service. My car is always taken care of well and loves to spa day at the dealer. Always clean. Relatively fast service but always with a smile. I love to shop More

by karyntodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia, andy
Aug 16, 2022 -

Mercedes-Benz of Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

Had several bad experiences with service with previous service advisors and even the service Manager but the current service advisor Joel seems to be pretty good so far and responsive. I have not had to d More

by KT
Recommend Dealer
No
Employees Worked With
Joel
Aug 12, 2022 -

Mercedes-Benz of Miami responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami

August 07, 2022

Excellent service ,very very good dealership I’m very very happy. I will recommend my friends to come to this dealership. More

by Aleksandr Goldshmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 09, 2022 -

Mercedes-Benz of Miami responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 04, 2022

Good service, job was done right on time, free lift to my office. Manager and service rep. very helpful as always. More

by Safatrading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Lopez and Rafael Marzo
Aug 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2022

la atencion y el trato de Gus Cosio el Advisor de Spriter es insuperable llevo 10 anos con el y su profesionalismo es incomparable More

by ezelmontenegro40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Cosio
August 02, 2022

Very friendly, extremely professional. Dealership facilities is a class act. Service advisor Alen treat us with most respect possible More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hello Mark, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2022

Made appointment to have my car service I gave Cesar my car at 10:00am I wanted to wait he said no it will take hours they gave me a ride home and he will call me as soon as as it was ready. At 6:00pm I ca More

by lourdes.padierne.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

August 01, 2022

Customer service was great, excellent attention and very good job done to my car, I really appreciate the high quality of the service and installations. For sure I will take my car to your dealer for the ne More

by Ricardo Ferrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi Ricardo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2022

Excellent dealership and service advisor! Always a smooth experience when you decide to stop by for service More

by eros.saccagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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