Mercedes-Benz of Miami - Service Center

Excellent service Andy was great. Thanks also the people that work in my car,the mechanics are the best Thanks also the people that work in my car,the mechanics are the best More

Carlos Guerrero, my service advisor, was fantastic! ! He was always in contact with me as the service and repairs were being performed. My car was returned clean - You have a real asset in this person! ! He was always in contact with me as the service and repairs were being performed. My car was returned clean - You have a real asset in this person!! More

I’m very impressed how my dealership takes care of my car and how professional they are. and how professional they are. More

Worst service ever, one week took a regular maintenance so I spent a week without a car and in order to get to work I had to bother other people, to make matters worse the car was returned very dirty. so I spent a week without a car and in order to get to work I had to bother other people, to make matters worse the car was returned very dirty. More

Beautiful dealership. Wish it was closer to Bal Harbor area. My salesman went above and beyond to accommodate me Wish it was closer to Bal Harbor area. My salesman went above and beyond to accommodate me More

Great service. Simple scheduling. No hassle. Provided drop off and pick up transportation. Service rep Alen was amazing. Simple scheduling. No hassle. Provided drop off and pick up transportation. Service rep Alen was amazing. More

Had a service appointment at 7am on Tuesday. Service manager finally greeted me at 7:40am. Was told the repair would take 1-2 days. Called in Thursday at 12:04 because I’d never heard from the d Service manager finally greeted me at 7:40am. Was told the repair would take 1-2 days. Called in Thursday at 12:04 because I’d never heard from the dealership and no one was available to speak but was told I’d be called back. Didn’t happen. Called back at 5:24pm insisted on speaking to a manager. Was told the repair wasn’t started - staffing shortage. Picked-up car at 6:30pm because I need the car. Will try again next week. More

I like the service at Miami Mercedes Benz. I would like to give special thanks to Carlos Guerrero. He always goes x-tea miles to keep me going to Mercedes. I would like to give special thanks to Carlos Guerrero. He always goes x-tea miles to keep me going to Mercedes. More

Excellent attention. I am super happy with the person who takes care of me, Mr. Andy I am super happy with the person who takes care of me, Mr. Andy More

My service agent Andy Garcia was very helpful in helping me getting my car done as soon as possible me getting my car done as soon as possible More