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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

August 25, 2021

Excellent customer service. Mr. Leon answer every question I have. More

by twox286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 24, 2021

Superb Customer Service, is what Mercedes Benz of Miami has extended to me on every visit. More

by Angela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Mazo
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hi Angela, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

The service was good but when I pick up the car was disappointed. They did not car wash or vacuum. I got my car so dirty. Disappointed for Benz dealership More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 31, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

August 23, 2021

Santiago Espinosa gave me an excellent service, he was very professional. I I I I I I I I I I I I I I More

by matimajda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Espinosa
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 22, 2021

Very helpful and friendly stuff. They made my purchase easy. More

by Armstrong.nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina Dvoshkina
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 21, 2021

They very profesional, Ashley was very nice and the manager Mike Ochoa is awesome service More

by Santomeyrene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ochoa
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 20, 2021

Mercedes of Miami was absolutely the best dealership I’ve visited, overall. I have been looking for a car; a perfect match since June of 2021. At Mercedes of Miami I had finally found the right fit. Everyone More

by chanel.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Linares
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

My new GLE 350 have a leak in the air conditioning system. The dealer service tried to find it, but was not able. Finally they recharged the system (after three days in the shop) and, because I have t More

by Lopez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 27, 2021 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Horrible !!!!!!No other words can explain the sheer Horrible !!!!!! No other words can explain the sheer unprofessional, disrespectful and disregard to handle a customer. More

by tbolano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Aug 20, 2021 -

Mercedes-Benz of Miami responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

August 12, 2021

I did an online inquiry requesting pricing information and availability and to no surprise was promptly contacted by a sales rep. The transaction was negotiated and arranged by phone and I just had to sho More

by pablo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salim Jaouhari
Aug 17, 2021 -

Mercedes-Benz of Miami responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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