Mercedes-Benz of Miami

Steve Adams as always is extremely professional, courteous, has amazing customer service and is always eager to assist. He is the reason why we continually go to Mercedes-Benz of Miami courteous, has amazing customer service and is always eager to assist. He is the reason why we continually go to Mercedes-Benz of Miami More

My experience begun awful with the service advisor Steven Adams. Mr. Adams was extremely rude and arrogant. The saying customer service is #1 that wasn't true with him. He was #1 , I will NEVER imag Steven Adams. Mr. Adams was extremely rude and arrogant. The saying customer service is #1 that wasn't true with him. He was #1 , I will NEVER imagine Mercedes-Benz dealership would allow someone of his caliber to be a part of providing service to customers. More

The team went over and above. The type of service I always expect from Mercedes Benz. Tgey even helped install plates on my wife’s car which was a purchase from another dealership.. always expect from Mercedes Benz. Tgey even helped install plates on my wife’s car which was a purchase from another dealership.. More

Let’s face it, we all know that sometimes buying a car can be a challenging experience. Not all places have their customer’s best interests at heart and you can never be sure if the sales person is really can be a challenging experience. Not all places have their customer’s best interests at heart and you can never be sure if the sales person is really on your side. That’s why I felt compelled to leave this review for Mercedes-Benz of Miami, because they have vastly exceeded all my expectations with regard to a smooth and enjoyable car buying experience. The entire process was extremely streamlined and handled professionally with utmost respect for my views and opinions as a customer. I never felt pressured or in any way asked to leave my comfort zone. However, as all places, in the end it is the employees that make the company. In my case, I would like to give a shout out and highly recommend Alberto Magallon, the sales associate that helped me into my new car. He is the nicest, most accommodating, and most knowledgeable guy you could wish for. I have purchased quite a few cars in my lifetime, but this particular experience was special, because Alberto was my sales associate. If you want an ally during this process, Alberto is your man. I truly think that he stands out amongst many great professionals at Mercedes Benz, as one of their shining stars. I cannot recommend him enough. More

The Mercedes-Benz of Miami is a great dealership. I go their for the service. Thanks to the Assistant Service Manager Yorlian Santiesteban, all process is seamless. The work of the stuff is of great quali their for the service. Thanks to the Assistant Service Manager Yorlian Santiesteban, all process is seamless. The work of the stuff is of great quality. Highly recommended place! More

Excellent service.. ask for Jhousse. He went above and beyond to make our deal happen. Pricing was very fair. We traveled from Naples and it was well worth the drive. beyond to make our deal happen. Pricing was very fair. We traveled from Naples and it was well worth the drive. More

This has been my 'home' dealership since I leased my first of four cars back in 2005 - the service is top-notch and this last visit Steven really went above and beyond to fix my car's A/C in less than 2 first of four cars back in 2005 - the service is top-notch and this last visit Steven really went above and beyond to fix my car's A/C in less than 24 hours - a necessity in 90+ degree weather! This Mercedes-Benz location will continue to be my go-to place and the one I recommend to all my friends and clients!! More

Yes!. Very professional, friendly,.I don’t like ti write Yes!. Very professional, friendly,. I don’t like ti write comments. Don’t agree with your policy of “mandatory” adding 25 words minimum; otherwise yo Yes!. Very professional, friendly,. I don’t like ti write comments. Don’t agree with your policy of “mandatory” adding 25 words minimum; otherwise you can’t submit reviews More

Desde el primer momento Me han brindado un excelente y profesional servicio, facilitandome la compra. Estoy muy conforme con el servicio ofrecido por el concesionario. Servicio recomendado. profesional servicio, facilitandome la compra. Estoy muy conforme con el servicio ofrecido por el concesionario. Servicio recomendado. More

Irina was excellent! Professional and to the point! Would highly recommend highly recommend More