Mercedes-Benz of Miami

The dealership is comfortable while waiting for service appointment to be completed . Great convenience to offer Lyft if car not ready in the expected time frame. appointment to be completed . Great convenience to offer Lyft if car not ready in the expected time frame. More

Great customer service, Melvin Cabrera was very professional and was very patient with me to make sure I took home the car I wanted. professional and was very patient with me to make sure I took home the car I wanted. More

Muy mal servicio post venta espere casi 4 horas para el primer servís ! A su ves quise comprar un Mercedes GLE 0 Km y no fue buena la oferta y las condiciones que me dieron ! Gracias y bien finde semana primer servís ! A su ves quise comprar un Mercedes GLE 0 Km y no fue buena la oferta y las condiciones que me dieron ! Gracias y bien finde semana More

Perfection is the correct word to describe the service rendered. I Used them twice, and both time I have no complaints. They went through the hoops to make sure I had a loaner car. Which none was availab rendered. I Used them twice, and both time I have no complaints. They went through the hoops to make sure I had a loaner car. Which none was available at any dealer. And my car was ready like 3 days Sooner than I expected it to for what I needed handled. More

Excelente servicio y atención estamos muy felices por nuestro carro, y el vendedor Salim muy atento, muchas gracias ☺️ nuestro carro, y el vendedor Salim muy atento, muchas gracias ☺️ More

Service advisor very rude ask to speak to service manager never called back unprofessional. Thank you never called back unprofessional. Thank you More

This dealership offers great customer service. I was impressed by their willingness to make sure that the customers receive a great experience. impressed by their willingness to make sure that the customers receive a great experience. More

Manny Gonzalez was very professional and very helpful in the entire transaction of buying my car and the purchase of a new one ; would be recommending his services to other family and friends . the entire transaction of buying my car and the purchase of a new one ; would be recommending his services to other family and friends . More

Justin was very helpful as always. I was able to get four things fixed on my car in the matter of three days. Justin knew how important I needed my car back to pick up my daughter and did not only get the jo things fixed on my car in the matter of three days. Justin knew how important I needed my car back to pick up my daughter and did not only get the job done but did it in a good amount of time for me to still get my daughter. I have had a Mercedes for plenty of years an haven’t meet anyone more polite and punctual when it comes to helping their customers appreciate you Justin. Job well done. More

En el area de reparaciones me atendio un señor llamado Rafael pague el arreglo cash casi 7 mil compre todas las piezas nuevas y los sensores tambien ahora mi carro marca que los sensores estan sucio lo l Rafael pague el arreglo cash casi 7 mil compre todas las piezas nuevas y los sensores tambien ahora mi carro marca que los sensores estan sucio lo llamo y le pregunto como es posible si son nuevos el señor rafael me quiere conrar por recetiar el carro despues que yo hice mi pago correspondiente muy decepcionada pork es primera vez que escucho que después que pago por un arreglo tengo que pagar por algo no es mi culpa que marque ese herror soy clienta de años y muy mal trabajo More