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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

March 13, 2022

Mr. Negron was wonderful. He was very attentive and informative. Very happy with my purchase. More

by pamphile.gilda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Negron
Mar 14, 2022 -

Mercedes-Benz of Miami responded

Hello Pamphile, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Excellent, prompt service. Service Advisor Rafael Marzo was very helpful and knowledgeable. Would highly recommend. More

by pmzpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo
Mar 11, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

March 10, 2022

Very happy with Service. Irina she is the best very helpful and professional.She answer all my questions.Ican say this dealership the best. More

by Jacob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irina Dvorkina
Mar 11, 2022 -

Mercedes-Benz of Miami responded

Hello Jacob, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 11, 2022 -

Jacob responded

very good

March 09, 2022

It was apparent my rep was new, and he was doing his best to accommodate my request. More

by marcydavis33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Martin , Ernesto de la fe
Mar 11, 2022 -

Mercedes-Benz of Miami responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2022

My experience was quick and easy. My Service Man, Caesar always makes my experience pleasant by working with me to understand what is needed and what's best. More

by Foxx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Mar 10, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 08, 2022

Excellent attention, time to wait for talk to de service manager was short. He answered all my questions. More

by Betty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Larrañaga
Mar 10, 2022 -

Mercedes-Benz of Miami responded

Hi Betty, we are pleased to hear you had such a positive experience with us, If you have any further questions, please don't hesitate to reach out!

March 08, 2022

I an very happy with the service and attention provided at this dealership. My service specialist, Andy, us amazing. He is always attentive, helpful and profesional. As a all time mercedes benz gal, I can More

by viviana mendiluza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy G.
Mar 11, 2022 -

Mercedes-Benz of Miami responded

Hello Viviana, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

The staff was amazing and super friendly! Daniel Linares and Yunier made my car buying process extremely easy, exciting and memorable! The dealership is clean, easy to find, great selection o More

by noelmacchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Linares, Yunier, Fernando
Mar 03, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 28, 2022

Visited service and was well attended to! Everything on time . Was well received by a service manager didn’t have to wait too long . In and out in less then 15 min. More

by christinechevrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
Mar 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2022

Absolutely horrible bait and switch and rude sales people. Called twice to make sure they have the model I was looking for (not available closer to my home), was assured they have that model. After More

by rettenetes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanya
Mar 01, 2022 -

Mercedes-Benz of Miami responded

Hello, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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