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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

April 28, 2022

Carlos was very attentive. He was extremely through and precise. He made sure he understood all my complaints. More

by Ndrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Salas
Apr 29, 2022 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

I’m really surprised with the pleasant treatment I received from the service advisor Gus, every time I bring in my Sprinter vans. More

by REINIPARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Figueroa
Apr 29, 2022 -

Mercedes-Benz of Miami responded

Hi Reiniparu, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 23, 2022

Excellent service, without pressure to sell you a car. The process was easy and transparent. Great experience. More

by Olga González
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Miranda
Apr 26, 2022 -

Mercedes-Benz of Miami responded

Hi Olga, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Mercedes Benz of Miami the worst dealer in miami they don’t have any respect to the customer the manager Mike Ochoa can terminate the right of services if he wants even if the lease has not yet compleu More

by Ileanamontero1226
Recommend Dealer
No
Employees Worked With
Mike Ochoa
Apr 25, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 21, 2022

It is always very pleasant to return to this dealer. I thank Cesar Leon for his excellent work, very professional and always with a very accurate expert opinion on the subject, the treatment there is gr More

by arencibiadany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Apr 26, 2022 -

Mercedes-Benz of Miami responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro!

April 18, 2022

Exelent customer services fast on time they did in a good time frame. Fidel has a good customer services skills More

by Jgcarpetcleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fidel Orantes
Apr 21, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 21, 2022 -

Jgcarpetcleaning responded

Exelent customer service

Apr 21, 2022 -

Jgcarpetcleaning responded

It was fast and a good customer services.

April 18, 2022

The service done at this dealership under the watch of Ronnie and Carlos is unmatched. They always go above and beyond with making sure we’re well taken care of. We drive from Boca down to Miami as they a More

by Sbritni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Richardson and Carlos- 5 stars, 10 if possible , Carlos Salas
Apr 21, 2022 -

Mercedes-Benz of Miami responded

Hi Sbritni, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2022

Great customer service, everything was done fast. I definitely had the best car buying experience! More

by Palina888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania
Apr 22, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

My experience at the dealer was perfect from the beginning until the end. Really easy to make the appointment. Rafael Marzo is very professional , friendly and helpful. The service for my car was ex More

by Julia26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo , Sales Department
Apr 21, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

April 18, 2022

I bought 2 SUVs in the last 3 months. Everything was smooth. Nino helped us in the selection of the vehicles. Only issue we had is that both vehicles came with only one key each and Nino More

by alejandrorieger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Velasques
Apr 21, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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