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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

May 19, 2022

Mr Ferreira was very good and efficient; he and his team make everything very fast and effective. We stayed there for an hour and we got the car. The same for Joshua, very fast and smart. More

by alex.matar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ferreira and Mr Joshua
May 21, 2022 -

Mercedes-Benz of Miami responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 17, 2022

El dealer tiene una excelente atención al cliente gracias a unos de los pocos vendedores buenos que tiene el dealer More

by Julian Hung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Bowen
May 19, 2022 -

Mercedes-Benz of Miami responded

¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Julian! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

May 17, 2022

I purchased a new vehicle. The pre-sales process was great and the information and invoices accurately presented. The service was very professional and the process organized. A More

by BellaBella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Candelarioa
May 19, 2022 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

May 15, 2022

No time at all to check in. No time at all to check out. The commercial vehicle manager was great in helping us what was need it at the best price. Good job in general. Thank yo More

by Master Cooling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Cosio
May 17, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 14, 2022

The stuff was extremely nice and helped us to resolve our issues. Very friendly and quick service. We picked up our car the same day! Highly recommend ! More

by Iuliia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iglesias
May 16, 2022 -

Mercedes-Benz of Miami responded

Hi Iuliia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

May 12, 2022

We were misled as to the amount of the service. Spoke to Service writer on the phone and the figure of $1000 or close to there was mentioned several times. The car is coming off lease and did not w More

by Spero Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael
May 13, 2022 -

Mercedes-Benz of Miami responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0147 to discuss what we can do to help.

May 12, 2022

They were very helpful, honest, professional and reliable. Great customer service all around. I would recommend to anyone. More

by christopheresterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
May 13, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Prompt service. Quality maintenance. Attention to the client needs Transportation back to my house was provided free of charge. More

by rafaeldiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (305) 562 6389
May 13, 2022 -

Mercedes-Benz of Miami responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2022

Mercedes Benz Of Miami is a great place. With a welcoming atmosphere by its staff. In it I buy my car and I do the services there. So far everything works with great professionalism and h More

by Leyvanoa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN ALMONACID
May 13, 2022 -

Mercedes-Benz of Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

May 10, 2022

They treated they treated me very well in everything, I am very happy for all the attention More

by Navyl Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
May 12, 2022 -

Mercedes-Benz of Miami responded

Hi Navyl, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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