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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

May 27, 2022

The dealer provides good attention with assisance and is always open minded with the solutions they provide to your problem. More

by Yamil Gauna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 31, 2022 -

Mercedes-Benz of Miami responded

Hi Yamil, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 27, 2022

Excellent service, everyone friendly and accessible, I went for the first time with the seller Mr Stefano S. Always direct and with great service capacity. The place is nice. More

by MCalvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano S.
May 31, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2022 -

MCalvo responded

Ok tks

May 26, 2022

It is always a pleasure to bring my car in for a service or any particular need. My service manager is excellent, totally attentive and receptive. Carlos Guerero is a great representative for Mercedes becau More

by kpkmarcus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Guerero
May 28, 2022 -

Mercedes-Benz of Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2022

Great to get a loaner! !!! I have extended warranty and I never get out for less than $800. Also, when I asked for the push button Start knob to be put on,didn’t happen. W More

by Marcorbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael
May 29, 2022 -

Mercedes-Benz of Miami responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.

May 25, 2022

It was great, but the coffee machine was out of service and there was no water available to drink More

by Jorge Unda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 26, 2022 -

Mercedes-Benz of Miami responded

Hi Jorge, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

I have had my Mercedes Benz GLK350, since 2015. This service was the first time, I was extremely happy and satisfied, on all levels. I have had other service advisor and they were good but, Assista More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
May 26, 2022 -

Mercedes-Benz of Miami responded

Hello Jean, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022 -

Jean responded

I will be back for sure.

May 25, 2022

Great customer service. One of the easiest car buying experiences I’ve ever had. Thank you! More

by Tperkins1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simona
May 26, 2022 -

Mercedes-Benz of Miami responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 20, 2022

Excelente atención de Jhossi! El vehículo está en óptimas condiciones! Limpieza total, full gas! Thank you! More

by Vanessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhossi
May 24, 2022 -

Mercedes-Benz of Miami responded

¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Vanessa! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 20, 2022

My advisor was excellent, very knowledgeable of my car and the service took less than 2 hours More

by leonwinikor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Almonacid
May 23, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

The purchasing experience was very good. The representative, Gus Giral was highly professional and knowledgeable about the car. We were very pleased with the experience. More

by Lucy Herrera
Recommend Dealer
Yes
Employees Worked With
Gustavo Giral
May 21, 2022 -

Mercedes-Benz of Miami responded

Hi Lucy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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