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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
Contact Dealership

1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

July 07, 2022

Todo el personal es atento y profesional cumpliendo las expectativas buena atencion siempre cuando voy More

by Sussy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 07, 2022 -

Sussy responded

Muy buen lugar , para llevarse un vehículo

July 06, 2022

Rude team. No effort made with me no thank you. A simple smile would suffice. More

by Jbdier63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael, cashier (don’t know name), valet(don’t know name
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Jul 08, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

July 04, 2022

I had wonderful experience with Tanya and Will. They were both so gracious and made our buying experience effortless. More

by Michele and Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya and Will
Report | Print
Jul 05, 2022 -

Mercedes-Benz of Miami responded

Hi Michele, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 03, 2022

Muy profesionales, en especial Andy García excelente servicio, seriedad en el trabajo y atención rápida, muy recomendado. More

by nydiafernnandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy García
Report | Print
Jul 07, 2022 -

Mercedes-Benz of Miami responded

¡Agradecemos que te hayas tomado el tiempo de dejarnos una respuesta, Nydia! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

June 30, 2022

Absolutely the worst experience in my life. I had a meeting to see a car a woman that called herself Tanya, lied warped, and vanished. I bought a C300 2022 model without basic options that you More

by peterg1000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanya
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Jun 30, 2022 -

peterg1000 responded

The above review I have documented via text messages, I can prove it. I am a very unhappy customer.

Jun 30, 2022 -

peterg1000 responded

Never heard from Fernando, even though I left messages.

Jun 30, 2022 -

peterg1000 responded

Will Smith called me after I wrote an email, and suggested to write an email to Fernando the general manager, and Ochoa and complain. I have no time for it. I am trully in a state of shock the way I was treated by Tanya (Tania) none of these names are true name of this horrible woman.

Jun 30, 2022 -

peterg1000 responded

Sorry Ralph William not Will Smith, Freudian slip. Ralph Will is the only person, and he is the F@I (Finance and Insurance agent for the dealership) that actually called me and spoke to me, NICE guy! The only one!!!

June 28, 2022

Excellent customer service, Stefano Simionescu make great job from time we are walked in the Dealership More

by Mikalacki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Simionescu
Report | Print
Jun 29, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

Good service , fair price. However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know s More

by Eddy
Recommend Dealer
Yes
Employees Worked With
Raphael
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Jun 28, 2022 -

Mercedes-Benz of Miami responded

Hi Eddy, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 23, 2022

Convenient with friendly staff and great service. The turn over time frame for service is very fast. Overall very efficient. More

by Devanand Persad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio and Gus
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Jun 26, 2022 -

Mercedes-Benz of Miami responded

Hi Devanand, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 26, 2022 -

Devanand Persad responded

We're all set at this time. Ignacio made sure that everything was taken care off. Thank you for your concern.

June 22, 2022

Tania and Yunier really helped make my process very smooth! Will be going back to get another car when my lease is through. Amazing customer service! More

by Kharla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania/Yunier
Report | Print
Jun 23, 2022 -

Mercedes-Benz of Miami responded

Hi Kharla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

My experience at this Mercedes dealership was amazing. My sales associate was Julian Sanchez and he made me feel welcome the moment I walked in. The process was smooth and quick and I would highly recomme More

by jillianlh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
Report | Print
Jun 22, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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