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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

August 04, 2022

Good service, job was done right on time, free lift to my office. Manager and service rep. very helpful as always. More

by Safatrading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Lopez and Rafael Marzo
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Aug 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2022

la atencion y el trato de Gus Cosio el Advisor de Spriter es insuperable llevo 10 anos con el y su profesionalismo es incomparable More

by ezelmontenegro40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Cosio
Report | Print
August 02, 2022

Very friendly, extremely professional. Dealership facilities is a class act. Service advisor Alen treat us with most respect possible More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hello Mark, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2022

Made appointment to have my car service I gave Cesar my car at 10:00am I wanted to wait he said no it will take hours they gave me a ride home and he will call me as soon as as it was ready. At 6:00pm I ca More

by lourdes.padierne.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

August 02, 2022

very satisfied with the salesperson. Manny Fernandez and his follow up and communications as well as the Finance person. More

by barry.zabihi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hi Barry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 01, 2022

Customer service was great, excellent attention and very good job done to my car, I really appreciate the high quality of the service and installations. For sure I will take my car to your dealer for the ne More

by Ricardo Ferrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi Ricardo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2022

Excellent dealership and service advisor! Always a smooth experience when you decide to stop by for service More

by eros.saccagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

The service was doing with an excellent expertises. They pay great attention to every detail. Wonderful customer service More

by damarisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you! Drive safe, and we'll see you on the road.

July 29, 2022

Excellent experience with this dealer center. Rafael and Gus where very helpful and honest, the process was totally transparent and they explained me all what I needed. 100% recommended. More

by Marcosbouzon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael, Gus
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

July 29, 2022

God service and attention, the facilities are very comfortable. The only caveat is that from drop of to get the loaner took more than one hour and a half. More

by drlopezmalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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