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Mercedes-Benz of Miami
Miami Gardens, FL
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 587 reviews
August 25, 2022
Fantastic Experience! ! Josue was helpful, knowledgeable and I was in and out fast!! The finance dept. was incredibly organized and efficient. ! Josue was helpful, knowledgeable and I was in and out fast!! The finance dept. was incredibly organized and efficient. More
by GMC2019
Employees Worked With
Josue Dejesus
August 21, 2022
Service Advisor Carlos was excellent. Sales personnel, when I bought the car, were very good. But, beware of the closer when you pay for your car. He'll try to sell you lots of additio Sales personnel, when I bought the car, were very good. But, beware of the closer when you pay for your car. He'll try to sell you lots of additional items. I bought the dent removal package. Big mistake. Contrary to what you might think, M-B doesn't do it. You have to call an outside vendor. And, an idiot arrives at your home and claims he is unable to remove any dents. Don't buy it. Then, beware if you are told you have to buy the maintenance package to maintain your warranty. Not true. You don't need it. You'll be stuck going to M-B for a simple oil change. More
by elliottglaw
Employees Worked With
Carlos Guerrero is excellent
August 19, 2022
Worst service ever, the guy had me left my car, for service, came back a week later, nothing was done, make ao ridiculous, he didn't even have the audacity to apologize, he just had the valet brought service, came back a week later, nothing was done, make ao ridiculous, he didn't even have the audacity to apologize, he just had the valet brought my car to me, no explanation, I would expect a better service from Mercedes-Benz dealer, terrible experience. More
by Sogelin1
Employees Worked With
I believe his name was Alex
August 15, 2022
Love our New Mercedes GLC43 AMG, great service experience.!! Daniel Ferreira was very helpful and answer every question and email! Feel very well treated and trust their advice. experience.!! Daniel Ferreira was very helpful and answer every question and email! Feel very well treated and trust their advice. More
by Magda
Employees Worked With
Daniel Ferreira
August 14, 2022
Great experience every time. Great staff, great service experience. All service needs are resolved and any issues found are communicated along with recommendations. Feel very we Great staff, great service experience. All service needs are resolved and any issues found are communicated along with recommendations. Feel very well treated and trust their advice. Always a great experience. More
by Edbosshog
Employees Worked With
Gus Casio and service tech
