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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 587 reviews

September 10, 2022

My last service experience was the absolute worst. It was nearly impossible to find out the status of my car. More

by EClass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ignacio
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Sep 14, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.

September 07, 2022

Outstanding service by salesperson Juan Negron. We got out of there in less than 2 hours, which is a record breaking for buying a car. Juan would bring to the door cars upon our request, rather tha More

by KarSha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Negron
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Sep 12, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2022

The Mercedes Benz dealership is one of the nicest dealerships I’ve been to. The attention and the service they provide is great. More

by Robertoartola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Sep 12, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 04, 2022

knowledge of my needs, courteous service, good explanation of options, prompt responses and in general satisfied More

by Alejandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago, Francisco
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Sep 09, 2022 -

Mercedes-Benz of Miami responded

Hello Alrejandro, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

The service is excellent andy is the best person super happy with everything atención customer service More

by franklynquintero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy garcia
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Sep 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2022

Very helpful and great experience. Love the car and love the service. The reps were very attentative. More

by Mario.williams3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne
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Sep 04, 2022 -

Mercedes-Benz of Miami responded

Hi Mario, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

They do not longer worry about their customers ! ! I had a really bad experience . I had a prepaid maintenance and the service advisor was rude to me . He denied the service because my car has more t More

by rodrigo hidalgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin almonacid
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Sep 04, 2022 -

Mercedes-Benz of Miami responded

Hi Rodrigo, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0147 to discuss what we can do to help.

August 31, 2022

Excellent service. Very professional, very thorough, have been doing there for over 20+ years now! More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brandeis
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Sep 04, 2022 -

Mercedes-Benz of Miami responded

Hi Sam, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 31, 2022

Very clean and welcoming. The staff are friendly and ready to help when you pull up More

by Sadiamond20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael
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Sep 04, 2022 -

Mercedes-Benz of Miami responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

August 25, 2022

Good service. The personal was very professional. This is the second time and I received the same services for the team. More

by Roice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Almonacid
Report | Print
Aug 29, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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