Mercedes-Benz of Miami

Great service, the service advisors are very polite. They keep you update on the process of your vehicle every step of the way. They keep you update on the process of your vehicle every step of the way. More

Staff went above and beyond during my visits, I'd recommend this location to anyone looking for a new or a used certified car. recommend this location to anyone looking for a new or a used certified car. More

The staff is very attentive, they want to make sure that you are happy and that you resolve any issues that you might have. you are happy and that you resolve any issues that you might have. More

It was excellent, professional, At work I was able to see all my patients, Mercedes provide me a loaner car. When I received the car back, it looks like a brand new car, All tires changed, plus all necessary all my patients, Mercedes provide me a loaner car. When I received the car back, it looks like a brand new car, All tires changed, plus all necessary work were done. The representative who worked with me, I forgot his name(is a Russian guy) was just amazing. More

Excellent service. Job well done. Very professional, very friendly, extremely attentive. on time, very informative. Job well done. Very professional, very friendly, extremely attentive. on time, very informative. More

Mercedes of Miami is a beautiful facility, with excellent inventory and an incredible sales team . inventory and an incredible sales team . More

Carlos Guerrero it's the worst service advisor ever met the guys is unprofessional he doesn't answer his phone he doesn't follow up he don't give any update I don't even know what others words can iput fin the guys is unprofessional he doesn't answer his phone he doesn't follow up he don't give any update I don't even know what others words can iput find you another service advisor except carlos More

Andy Garcia is a very good service advisor. He was courteous and very accurate about when my car would be ready. He was courteous and very accurate about when my car would be ready. More

Services at Mercedes of Miami with Allan was one of a kind. He was concerned enough to check on my situation, contacted me to up date me on the status of my case. There was follow-up with another phone kind. He was concerned enough to check on my situation, contacted me to up date me on the status of my case. There was follow-up with another phone contact and a final contact to inquire what my decision is, and whether I had negative or positive views. Personally found Allen went out of his way to Satisfy the customer, resolve the issues, and to encourage the customer to engage with others in the services provided at the agency. Allen exhibited determination, contentiousness of the customer's feelings and inconvenience of being without provided transportation, a loaner vehicle from the dealer. He cared that time was an issue that he worked to solve immediately if not sooner. No Unnecessary waste of the customer's time was provided essentially in helping the customer's feel satisfied about dealing with Mercedes of Miami. More

Ever since i came to this dealer to purchase my first car, everything has been like wow, the staff make you feel like part of the mercedes-benz family car, everything has been like wow, the staff make you feel like part of the mercedes-benz family More