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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

January 27, 2023

The worst dealership! I highly recommend no one eve purchasing or services their car there. Cesar in particular was unhelpful, vindictive, and made me feel uncomfortable. More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Leon
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Feb 01, 2023 -

Mercedes-Benz of Miami responded

Hi Brittany, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

January 26, 2023

I truly hated my experience with Mercedes Benz! I’ve owned vehicles from NISSAN and TELSA and this service I received was the absolutely WORST! I couldn’t get a appointment for a week out and not m More

by Naomea Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ignacio
Report | Print
Jan 30, 2023 -

Mercedes-Benz of Miami responded

Hi Naomea, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Mercedes-Benz of Miami, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (305) 707-0147 to discuss ways we can better serve you in the future.

January 26, 2023

The customer service is very well, the time for attention is good. The employees are respectful. More

by Claudia Molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
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Jan 30, 2023 -

Mercedes-Benz of Miami responded

Hi Claudia, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Drive safe, and we'll see you on the road.

January 25, 2023

The customer service is much better than the one in Fort Lauderdale. I went there once to check out my G class, no service at all. They didn’t even wash your car if you don’t spend money on them. Now I only More

by Middy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
Jan 29, 2023 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

This dealership is awesome and my sales rep Melvin and service person Angel provided good quality customer service. More

by feliciamlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Melvin
Report | Print
Jan 24, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 16, 2023

Great service and very professional. Cesar and the staff go above and beyond to help and I am very appreciative More

by Jc.arencibia84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Miami responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

January 16, 2023

My service manager was very curtious and helpful and not pushing non- covered service. Would use him again! More

by Betsalinas
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 16, 2023

Extremely happy, great experience all the time and Espectacular service Great communication and fast and easy transportation More

by hernan33140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Huerrero
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Excellent customer service! Labor rate, however, is extremely high! Convenient location and great accommodations while car is being serviced. More

by SheraldB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Best Service in the area, affordable price and excellent attention of the Manager Mr. Gus More

by eliasmujica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus cosio
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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