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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

March 02, 2023

Repairs expertly completed on time and on budget. Service personnel courteous and friendly.... A good experience all over. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 06, 2023 -

Mercedes-Benz of Miami responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2023

MB of Miami is my best dealership in South Florida No pressure and Santiago Espinosa displayed vast knowledge of professionalism and patience More

by Da Slick One
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Espinosa
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Mar 06, 2023 -

Mercedes-Benz of Miami responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

My service advisor Justin always makes sure that my needs are met and taken care of. My service experience with him is always smooth. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Mark
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Mar 03, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 25, 2023

Cesar Leon is always patient and kind, practical and efficient. The dealership, including the waiting area is very clean. The Lyft drivers were friendly and most importantly, good drivers. Overall, a More

by Miriam Gaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
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Mar 01, 2023 -

Mercedes-Benz of Miami responded

Hello Miriam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 23, 2023

Kudos to Rafael. Pleasure to work with. He cares about his customers. Very pleasant ‼️ Hope he takes care of me with every service. More

by Betti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo
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Feb 27, 2023 -

Mercedes-Benz of Miami responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2023

We worked with Andres. . We had an excellent experience. He was professional showed us a few cars with no pressure gave us time to decide explained in details what which ca More

by musaelian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres
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Feb 25, 2023 -

Mercedes-Benz of Miami responded

Hi Musaelian, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 18, 2023

I have de bag experience, the agente no profesional, They treat me as if I were in a cheap wrecked car dealer, it was a very bad experience More

by Katerine amador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katerine amador
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Feb 21, 2023 -

Mercedes-Benz of Miami responded

Hi Katerine, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0147 to discuss what we can do to help.

February 16, 2023

The people at this dealership are professional and very accommodating. They listen to you and get the job done. More

by Devanand Persad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio and Gus
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Feb 19, 2023 -

Mercedes-Benz of Miami responded

Hello Devanand, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 15, 2023

Everything was smooth from start to finish. Tania and Raul were both very professional, friendly and accommodating. More

by Shaquiviaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Prudencio, Raul Martin
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Feb 19, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 12, 2023

Angel was the best advisor, friendly and professional, applause for ANgel Perez. But the dealer caused me to paid 19 days car rental. Un happy about it. More

by rluigi
Recommend Dealer
Yes
Employees Worked With
Angel Perez. Very good advisor.
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Feb 15, 2023 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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