Mercedes-Benz of Miami

I live 500 miles away! I was able to purchase my INFINITI QX60 and have it delivered to me! Everyone was very nice and helpful! Joshua Matthews, Stefano, John, and Erlis ma I was able to purchase my INFINITI QX60 and have it delivered to me! Everyone was very nice and helpful! Joshua Matthews, Stefano, John, and Erlis made my dream come true! Thank you!!!! More

The experience of leasing the vehicle at the Mercedes Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Junior, were attentive, knowledgeable, and very professional. Thank you!! More

I am happy with the service writer and the service I received. Great attention to detail. received. Great attention to detail. More

Amazing Dealer, amazing sales professionals. They really made me feel that I was taken care of. They really made me feel that I was taken care of. More

Muy buen trato en todo momento siempre tratando de hacer lo mejor para estar feliz con mi compra lo mejor para estar feliz con mi compra More

They proved a great service. The agent was very helpful and they also worked with me. The agent was very helpful and they also worked with me. More

Nobody can be reached by phone and minimum time spent was 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. More

It was easy to get appointment. My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge More

Needed a diagnosis on my Canadian Mercedes Benz when I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I was told by the service advisor that the he wrong and the warranty work would not be covered and would have to pay for any work done including loaner car. I ended for paying for a new battery on a a brand new two month old car. In the meantime I received a message from MB Canada about a new software upgrade that should resolve the issue .again , MB of North Miami service advisor was not comparative and said he can not perform the software upgrade because it’s a Canadian car. In frustration I called MB of Ft Lauderdale . What a difference !!! The car is in service now with a loaner car and warranty work at no charge.. If MB of Fort Lauderdale is 10 then Mercedes-Benz of North Miami is a 4. More

Worked with a team of professionals that made the buying experience simple and efficient . They were concerned about my satisfaction! experience simple and efficient . They were concerned about my satisfaction! More