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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

March 21, 2023

I highly recommend visiting the Miami branch. The staff members were extremely welcoming and knowledgeable. The showroom was clean and well-lit. More

by Vitalii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Mar 24, 2023 -

Mercedes-Benz of Miami responded

Hi Vitalii, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2023

Best experience I've ever had in a dealership service department. ..... Quick, efficient, educated people and very sweet managers. Though the sales department is rude, disrespectful etc (I bought my More

by Ana Bruges Casanova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie (From the honda dealer)
Mar 23, 2023 -

Mercedes-Benz of Miami responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 20, 2023

Clean and neat. Nice ambient and well treat by the seller. Financial process took less than expected. More

by Maybel Valdes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Fernandez
Mar 23, 2023 -

Mercedes-Benz of Miami responded

Hi Maybel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Very professional and courteous. Very clean. The gentleman that greeted me spot on. Pleasant experience. More

by raul123
Purchase Time
Recommend Dealer
Yes
Employees Worked With
All of them
Mar 20, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 13, 2023

My overall experience was phenomenal i received my dream car with professional treatment. And received two gifts from the Benz store. More

by Robin L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin was my salesman
Mar 17, 2023 -

Mercedes-Benz of Miami responded

Hi Robin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

Very professional dealership. My service advisor was very pleasant, friendly and quite attentive to my needs. I was not pressured into unnecessary service. I needed transportatio More

by Christine Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Mar 14, 2023 -

Mercedes-Benz of Miami responded

Hi Christine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

The staff was lovely and was very professional . I felt great being there. I felt that my car was in great hands. I look forward to bringing my car. More

by Stephanienikolegonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Figueroa , Marko Iraklidis
Mar 13, 2023 -

Mercedes-Benz of Miami responded

Hello, We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

March 10, 2023

A Huge thank you to Cesar Leon and the MB Miami Service Department. They did an incredible job restoring my vehicle, they are top tier professionals. More

by Kris Koo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
Mar 13, 2023 -

Mercedes-Benz of Miami responded

Hello Kris , it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

No hay nadie que se haga responsable por lo que un vendedor promete , y eso no lo hace recomendable , More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco
Mar 13, 2023 -

Mercedes-Benz of Miami responded

Hola, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Nos preocupamos por todos nuestros clientes y deseamos restaurar su buena fe en nuestro concesionario. Si está dispuesto, a nuestro gerente general le gustaría hablar con usted al (305) 707-0147 para analizar formas de mejorar su experiencia con nuestro concesionario en el futuro. Gracias por su aporte, y esperamos tener noticias suyas pronto.

March 08, 2023

Very profesional environment and personnel. ALEN KONSTANTINOVSKIY was excellent! The entire team was excellent. I was even offered a ride home if I din’t want to wait. More

by SLFARINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEN KONSTANTINOVSKIY
Mar 13, 2023 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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