Mercedes-Benz of Miami

In this occasion I was helped by Andy García. He was awesome and very knowledgeable. He answered all the questions I had to satisfaction. Once again, this team delivered a great service. He was awesome and very knowledgeable. He answered all the questions I had to satisfaction. Once again, this team delivered a great service. More

Terrible service from Ignacio and MB. Vehicle was stolen and recovered, so tech was supposed to check the car over for damages, they replaced 2 tires and brakes and returned the car to me Vehicle was stolen and recovered, so tech was supposed to check the car over for damages, they replaced 2 tires and brakes and returned the car to me.. with bumper falling off, interior panels ripped off by the thieves and a scratch on the door. How does a Mercedes tech miss that?? After many apologies Ignacio sent flatbed to retrieve my car, now 3 days later and I've heard nothing. Today Ignacio says "What, the body shop estimator never got in contact with you? I told him to call you right away, I guess he didn't hear me" Can't believe management at MB allows this xxxx to happen.. Paul T More

I recommend this dealer to anyone that need a good service. Great service and professional staff. Very good location. service. Great service and professional staff. Very good location. More

Great Service department and Ignacio my service specialist. Great job with my car alignment. Thank You specialist. Great job with my car alignment. Thank You More

The best dealer in Miami and the best costumer service whit happy employees I will come back whit happy employees I will come back More

Mr. Austin was both friendly and professional. He thoroughly explained the needed maintenance for my vehicle. He also presented the repairs needed and suggested them in a tiered manner in order for m thoroughly explained the needed maintenance for my vehicle. He also presented the repairs needed and suggested them in a tiered manner in order for my car to reach optimal performance. Mr. Austin kept me updated via voicemail, email, and text. More

Maintenance Service is good, however they are expensive. Carlos my maintenance tech is so helpful and extremely knowledgeable. Each time I have anything done, he takes me through and explains what needs t Carlos my maintenance tech is so helpful and extremely knowledgeable. Each time I have anything done, he takes me through and explains what needs to be done. I appreciate his experience and professionalism. He is definitely one of Mercedes Benz best employees!!! Thanks for great service guys!!! More

Alen in the Service Department is absolutely wonderful. Complete pleasure to deal with, professional and top notch. I purchased my Mercedes from Rafael at Mercedes Benz Miami after finding Mercedes Benz i Complete pleasure to deal with, professional and top notch. I purchased my Mercedes from Rafael at Mercedes Benz Miami after finding Mercedes Benz in Fort Lauderdale awful and impossible to deal with. The entire team at Miami Mercedes is great - 5 Star. More

My service advisor, Ignacio, was very professional, nice, knowledgeable and easy to talk to. Will recommend to my friends. knowledgeable and easy to talk to. Will recommend to my friends. More

Cesar assisted me in getting my rear bumper and tail light repaired. He was honest about the required parts and labor that would be necessary to complete the job. light repaired. He was honest about the required parts and labor that would be necessary to complete the job. More