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Mercedes-Benz of Miami
Miami Gardens, FL
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 590 reviews
May 04, 2023
The service adviser was very professional and helpful , however the dealer seems to have a schedule or rules that is not in favor of it customers , my gas tank door damage and I could not open it , theref however the dealer seems to have a schedule or rules that is not in favor of it customers , my gas tank door damage and I could not open it , therefore I could not put gas , Saturday. I call to see what i could do and the receptionist at the service department ask me to come on Monday To drop my car or I could leave it and they will provide me with a taxi back home because they had no loaners to give me until the following Friday, I feel I was dealing with a low cost car dealer, where you need to figure it out your self if your car breaks down; my car is 2021 , low mileage and in good condition. The reason I look for luxury brands is the different that the service and warranty provides you . More
by Alex
Employees Worked With
Carlos
April 28, 2023
Made an appointment for a loaner vehicle with my appointment & upon arrival no loaner vehicle was readily accessible for me to drop my vehicle & leave ..Also I was told I was going to get a ride ho appointment & upon arrival no loaner vehicle was readily accessible for me to drop my vehicle & leave ..Also I was told I was going to get a ride home and that was also a problem. I was told to wait for someone to drive me home 🏡 & they never showed & I had to wait over 30 minutes after asking repeatedly where the ride was …My son decided to send an Uber for me . I’m very dissatisfied with the help I was given at this dealership. I’m suprised..For Mercedes to be unorganized like this . I got better treatment @ Lexus . More
by kevinnorditc
Employees Worked With
Alon
