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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

June 16, 2023

Everything was top notch. My car had problems that were solved in a short period. Thank you very much More

by nffoarm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alen
Jun 20, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

I got an appointment very fast, Carlos was very nice and professional, he answered all my questions. More

by yoly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
CARLOS GUERRERO
Jun 19, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Everything is always clean and cool. It is easy to schedule an appointment and turn your vehicle over to the staff. Return of your vehicle is also handled efficiently. More

by Jseiden
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Caesar Leon
Jun 19, 2023 -

Mercedes-Benz of Miami responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2023

I was sold a van with redshield warranty and they never cover any repairs. It’s my first Mercedes-Benz and my last. More

by santydelcamino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mercedes-Benz
Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 707-0147 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 11, 2023

Appalling diagnosis. Didn’t solve the problem with the vehicle. For something very simple wanted to charge expensive service. More

by Guille
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Don’t know service employee
Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi Guille, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (305) 707-0147.

June 10, 2023

Took my car in for service and it was a very smooth and easy process. I got an Uber back to my office and got picked up in time to get my vehicle. They even cleaned the back seat of my vehicle at no cost. More

by CML
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dont recall
Jun 14, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

I had a great experience purchasing a G-550, salesman Nelson was very professional, the deal was done quickly. More

by novacareagency
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
Jun 12, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

It was a nice experience,Hugo bowen helped with all my questions and the functioning of the vihicle ,He was well knowledgeable about the car,I do like the way he treaded me. thanks. some question d More

by sebastiangamon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Bowen
Jun 12, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

The service manager, Mr. Richardson is amazing. He is very conscious of providing excellent customer satisfaction and service and extremely patient, compassionate and caring. More

by cassles905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jun 07, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 04, 2023

did not put my car back together the Right way just tried to talk to tech but he did not know his job you can say the car is old fix like I brought it in More

by bear2632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 07, 2023 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Please call our General Manager at (305) 707-0147 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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