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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

July 10, 2023

Cesar Leon is the best at providing information. He is clear, concise, and very professional More

by matoslucy304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 13, 2023 -

Mercedes-Benz of Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 24, 2023 -

matoslucy304 responded

I am happy to be a long time customer of Mercedes Benz. Great service, a welcoming environment, cordial, professional service by Cesar Leon and his team.

July 10, 2023

Andy Garcia my service manager was terrific. His way to provide customer service and care is exceptional. A really ambassador of the brand. More

by Infania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
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Jul 13, 2023 -

Mercedes-Benz of Miami responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

I came for a recall on my electric Mercedes Benz addition 1. My service advisor was great he told me I had to leave the car and it will be ready by the end of the day. He called me Uber to get me ba More

by inna.slinin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amen Konstantiovskiy
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Jul 10, 2023 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

My service advisor was very efficient with a very good attitude to solve the problem encountered for the service performed. He also provided me with a courtesy car when I drop the car for service and whe More

by E_ASBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Konstantinovskiy
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Jul 06, 2023 -

Mercedes-Benz of Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

Manny Fernandez provided me with a great customer experience and a smooth process. I’m a happy client More

by Anais Arce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Fernandez
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Jul 06, 2023 -

Mercedes-Benz of Miami responded

Hi Anais, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

"Exceptional service, knowledgeable staff, and a seamless buying experience at the Mercedes dealership. Highly recommended!" More

by Alessio Cassara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
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Jul 05, 2023 -

Mercedes-Benz of Miami responded

Hello Alessio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

Great Custmer service, comfortable waiting room with hot and cold drinks and they deliver exactly what the car need, the car always drive better after a visits to the dealer More

by david
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 05, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Very helpful and professionalism from Stefano simionescu. .from the time I walked in until the time I left answering all my questions and believe me were a lot More

by kostas842
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefano simionescu
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Jul 03, 2023 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 05, 2023 -

kostas842 responded

I would like some additions ( light projectors)to my car but I don’t know the prices

June 24, 2023

The service was fine. What I didn’t like was that when I called to make the appointment I was lied to and the person told me I couldn’t get a loaner if my service was not More

by Xssmall
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 27, 2023 -

Mercedes-Benz of Miami responded

Hi, we are disappointed by your experience at Mercedes-Benz of Miami. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

June 22, 2023

Muy buena atención,principalmente por Andy la persona que me atendió y me pudo resolver mis problemas,todos deberían tener la misma ética de trabajo que el. More

by Diablaroxy161987
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Miami responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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